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Closed Jobs

CLOSED
Dallas, Texas
Posted 5 months ago

This is far shorter than our normal Job Descriptions due to confidentiality. We have one, but it is not for public sharing.

We are searching for a Household Manager with strong cooking skills.

Salary will be on the lower end of industry standards.  But the flip side is that the Principals are salt-of-the-earth Texans who are genuine and grateful, and are the type of Principals PSP want to work for. The schedule will be Monday - Friday and on-call on the weekends. Travel is up to 50% of the time; you will be away from your home for several months at a time but will be given opportunities to return home for visits or have your spouse join you during stays at one of the other residences. There is a strong preference for Enlisted Aides.

Only candidates local to DFW will be considered.  

  Upon submitting your resume and signing our Candidate Non-Disclosure Agreement we can provide more details as to the position.    

Job Features

Job CategoryChef, House Manager

Household Manager with Strong Cooking Skills - Dallas, TX

CLOSED
Atlanta, Georgia
Posted 5 months ago
Position Code: MTPZAL_EM Schedule: Full Time Compensation:  $180k - $220k/year Benefits: Full benefits package offered

Overview

The Estate Manager will oversee, synchronize, and create an exemplary residential environment for an Atlanta-based family. This person must possess a broad range of skills, including extensive operational know-how, strong hospitality skills, and exceptional people leadership skills. The Estate Manager will be in charge of supervising staff, overseeing maintenance, cultivating positive relationships with outside vendors, and ensuring the grounds and facilities of the client's multiple properties are managed effectively.  This role will be the center point for the cultivation of luxury and continuity of all service environments. This position reports directly to the family principals and works closely with the Family Office CFO.

The ideal candidate will have extensive Yacht or elite luxury hospitality experience and be either local or have strong ties to the local community.

Requirements

  • 10+ years experience in managing a Residence for HNW clients.
  • Established longevity.
  • Yacht or luxury hospitality experience.
  • Ability to cultivate a positive and harmonious work environment.
  • Strong communicator, both written and verbal.
  • Valid driver’s license with a clean record.
  • Capable of passing an extensive background check and BAI interview.
  • Ability to travel domestically to other residences whenever necessary
  • Highly organized, detail-oriented, proactive, excellent time management, efficient, and service-focused
  • Exceptional grasp of hospitality and service standards
  • Attentive to principals' preferences and style (intuitive to their needs)
  • Ability to maintain discretion (confidentiality agreement is required)
  • Professional presentation of self and great personality.
  • Independent worker with a take-charge attitude and strong work ethic.
  • Strong problem-solving skills
  • Highly proactive and able to troubleshoot and resolve potential issues before they become apparent to the family.
  • Exceptional project and team supervisory skills, with the ability to prioritize tasks effectively and re-prioritize initiatives throughout the day and week.
  • Strong communication skills: ability to develop positive relationships quickly with the family and various team members, family office team, vendors, etc.; ability to communicate effectively and succinctly, knowing when to dive into more details.
  • Understanding of the fundamentals of home maintenance and systems.

Duties & Key Success Factors

Residential Staff Supervision:
  • Manage seamless functioning of all household operations in support of services seven days a week.
  • Hire, fire, train, coach, manage, and oversee all members of estate staff, including housekeepers, chef, personal assistants, lifestyle managers, and others.
  • Supervise and work with outside management companies at various properties.
  • Conduct training on the operations of the residence, protocols, and policies for working with family, and how to perform responsibilities successfully.
  • Partner with house management at other properties to ensure the property is prepared to receive the family and service standards are maintained for the duration of their stay.
  • Oversee the following functions performed by staff.
    • Transportation and daily needs of children.
    • Complete errands (e.g., household supplies, dry cleaning.)
    • Coordinate and track shipments and package returns.
    • Provide packing assistance for travel (packing and unpacking.)
    • Organize closets according to family standards and preferences.
    • Periodically drive family members to appointments.
Household and Experience Management:
  • Provide day-to-day oversight to ensure the home and its condition are cared for and protected from damage.
  • Set and maintain high-quality standards and aesthetics throughout the home.
  • Develop, compile, and periodically update documentation for all household procedures, processes, and policies.
  • Organize and manage household inventories and create/update inventory and related manuals and property guides.
  • Ensure successful daily execution of household processes through effective training and supervision of the staff and performing spot checks throughout the day.
  • Event Coordination with the lifestyle manager to ensure there is:
    • Planning and setting up for events on the property.
    • Execution of meal service at dinner parties.
    • Readiness to receive family in advance of their arrival.
Property Management Oversight
  • Oversee all building maintenance, repairs, projects, and improvements across eight residential properties with the help of the assistant property manager.
  • Received invoices related to estate business, vendor billing, local charge accounts, etc.
  • Oversee landscape requirements, lawns, gardens, and indoor plant care.
  • Full-Scope Vendor Management.
  • Create household reference manuals for each property.
  • Skilled in contract negotiation and the ability to oversee large groups of vendors, including architects, builders, engineers, consultants, and landscape designers.
  • Experienced in project management methodologies, including project experience in scoping and budgeting capital improvement projects.
  • Familiarity with complex mechanical systems, including Smart Home systems, electrical, lighting control, generators, fire sprinklers, and HVAC, is a plus.

Other Considerations

Physical Requirements
  • Ability to lift 50 pounds.
  • Frequent bending, stooping, and stretching.
  • Ability to negotiate a multi-story house with stairs many times a day.
  • Ability to use a ladder up to 6’
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Job Features

Job CategoryEstate Manager

The Estate Manager will oversee, synchronize, and create an exemplary residential environment for an Atlanta-based family. This person must possess a broad range of skills, including extensive operati...

CLOSED
Austin, Texas
Posted 5 months ago
Position Code: YAUJOH_FA Schedule: Monday – Thursday: 3 p.m. - 8 p.m. Compensation:  $35 - $45/hour Benefits: None

Overview

A warm, down-to-earth Austin family is searching for a Part-Time Family Assistant to help with the afternoon activities.   The role involves providing academic support to the children, covering subjects like math, Latin, biology, and more, spanning various grade levels. Additionally, the Family Assistant will help with getting the kids to their extracurricular and after-school activities.  The ideal candidate will be someone with a background in education who is looking to fill their afternoon hours.  The only adjustment in the schedule will be during holidays and summers; the family is open to discussing the schedule during those times.

Requirements

  • Familiarity with the nuances of working in a private home.
  • Background working with children (pre- and teen.)
  • Background in education.
  • Current First Aid, CPR, and AED Certification.
  • Ability to seamlessly fit into a harmonious family environment.
  • Ability to cultivate and maintain professional boundaries in an informal environment.
  • Strong communicator, both written and verbal.
  • High level of discretion, loyalty, integrity, and honesty.
  • Highly organized and excellent eye for detail.
  • Valid driver’s license with a clean record.
  • Capable of passing an extensive background check and BAI interview.
  • Capable of helping children with their Homework (3rd – 10th grade)
  • Capable of intuitively dealing with schedule conflicts.
  • Comfort with Office365 & Outlook Calendars. The family also uses written calendars.

Duties & Key Success Factors

  • Proactively identify where there may be a pick-up/drop-off conflict.
  • Assist/Coordinate afterschool transportation.
  • Assist with keeping the household clean and tidy.
  • Keep the kitchen clean.
  • Keep laundry cycling and laundry room organized.
  • Light meal preparation.
  • Assist with homework and guide the children in sourcing answers for their homework.
  • Be a conscientious and courteous driver.

Other Considerations

Physical Requirements
  • Ability to lift 40 pounds.
  • Keep up with active 8-year-old and social 13/15-year-olds.
  • Frequent bending, stooping, and stretching.
  • Ability to negotiate a multi-story house with stairs many times a day.
  • Ability to use a ladder up to 6’
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Job Features

Job CategoryFamily Assistant

Position Code: YAUJOH_FA Schedule: Monday – Thursday: 3 p.m. – 8 p.m. Compensation:  $35 – $45/hour Benefits: None Overview A warm, down-to-earth Austin family is searching for a Part-T...

Overview

Position Code: CASWES_EXHK Schedule: Full Time - Hours TBD Compensation:  $75,000 - $85,000/year Benefits: Medical, Dental, 401k & PTO Luxury Residence in Austin is seeking a strong, hands-on Executive Housekeeper to help lead the housekeeping team and improve efficiency and continuity of service in the housekeeping department.  The primary responsibility is to lead and accomplish the day-to-day cleaning and service needs of the home.  The position is a hands-on working leadership role, working with and managing housekeeping and laundry staff in a professional manner. The position is full-time and reports to a House Manager.

Requirements

  • 5 – 10 years industry experience
  • Non-Smoker
  • Valid driver’s license with clean record
  • Capable of passing extensive background check and BAI interview
  • Strong communicator, both written and verbal
  • High level of discretion, loyalty, integrity, and honesty
  • Highly organized & excellent eye for detail.
  • Self-sufficient & Self-driven. Doesn’t need handholding
  • Positive attitude and disposition
  • Service and detail-oriented
  • Adaptable/flexible with a readiness to do whatever it takes whenever it is needed
  • Ability to work in a team environment with limited direction
  • Excellent communication skills
  • Bi-lingual strongly preferred. (Spanish/English)

Duties & Key Success Factors

  • Leading, training, and working with housekeeping staff to achieve a high level of detail while providing privacy for family members.
  • Establish policies and procedures that improve service delivery and cleanliness.
  • Assist with interviewing and hiring additional housekeeping staff.
  • Cultivate and demonstrate invisible service delivery.
  • Cleaning all aspects of the home (floors, windows, bathrooms, kitchens, etc.)
  • Ability to perform various hands-on tasks – vacuuming, dusting, sweeping, mopping, stocking, cleaning glass/mirrors, etc.
  • Helping care for the family’s dogs
  • Achieve thoroughness and detail in all work
  • Carefully working around art and other delicate objects
  • Manage laundress and laundry
  • Exercising care of various high-level finishes

Other Considerations

This position will work closely with the Household Manager and the new Estate Manager to establish the housekeeping protocols and held train the current team.
Physical Requirements
  • Ability to lift 60 pounds
  • Frequent bending, stooping, and stretching
  • Ability to negotiate a multi-story house with stairs many times a day
  • Ability to use a ladder up to 6’

Job Features

Job CategoryExecutive Housekeeper

Luxury Residence in Austin is seeking a strong, hands-on Executive Housekeeper to help lead the housekeeping team and improve efficiency and continuity of service in the housekeeping department.  The...

CLOSED
Austin, Texas
Posted 6 months ago

Overview

Position Code: PORCHA_EXHK Schedule: Full Time - Hours TBD Compensation:  $30 - $35/hour Benefits: TBD Family in West Austin needs an Executive Housekeeper to maintain their new 11,000 home’s cleanliness and organization and assist with the daily minutia of the home.  The ideal candidate is someone who has an eye for detail, takes ownership of their work, is committed to a high standard of service, and knows how to navigate the home and perform their tasks without being intrusive or noticeable.  In addition to performing standard housekeeping duties and keeping up with the laundry, the candidate should proactively identify areas that need attention and take the initiative to address them appropriately. Working closely with the family, the housekeeper will need to be able to work independently, maintain a high level of confidentiality, and be comfortable with flexible work hours. The ability to maintain a clean and organized living space is essential, as is the ability to communicate effectively and work well with others. The successful candidate will be able to provide a high level of service to the family while always maintaining a positive attitude and a professional demeanor.

Requirements

  • 5 – 10 years of industry experience
  • Non-Smoker
  • Valid driver’s license with a clean record
  • Capable of passing an extensive background check and BAI interview
  • Strong communicator, both written and verbal
  • High level of discretion, loyalty, integrity, and honesty
  • Highly organized & excellent eye for detail.
  • Ability to anticipate what needs to be done.
  • Ability to work discreetly and provide invisible service.
  • Self-sufficient & Self-driven. Doesn’t need handholding.
  • Team mentality capable of seamlessly fitting into a harmonious work environment.

Duties & Key Success Factors

  • Pantry & Refrigerator inventory and shopping.
  • Vendor greeting and monitoring.
  • Personal errands.
  • Light meal prep for Mr. & Mrs. (not full cooking, but true meal “prep.”)
  • Full charge housekeeping, interior and exterior furniture.
  • Cleaning and dusting surfaces, including furniture, countertops, and floors.
  • Vacuuming carpets and rugs.
  • Laundry upkeep/service and dry-cleaning pick-up/drop-off management. (the current retiring Housekeeper will be kept on a couple of days per week to focus on the laundry)
  • Changing bed linens.
  • Cleaning bathrooms, including toilets, sinks, and showers.
  • Household sundry and housekeeping inventory management.
  • Restocking toiletries and supplies, such as toilet paper, soap, and towels.
  • Kitchen cleanliness as needed.
  • Regular cleaning of kitchen appliances, such as ovens and refrigerators.
  • Organizing and tidying up living spaces, such as living rooms and bedrooms.
  • Taking out the trash and recycling.
  • Running errands, such as grocery shopping or picking up dry cleaning.
  • Work with Household Manager to create cleaning checklists and schedules.
  • Packing and unpacking for Principal’s travel.
  • PLUS: Capable of formal table setting & service for small gatherings.

Other Considerations

Physical Requirements
  • Ability to lift 40 pounds
  • Frequent bending, stooping, and stretching
  • Ability to negotiate a multi-story house with stairs many times a day
  • Ability to use a ladder up to 6’

Job Features

Job CategoryExecutive Housekeeper

Family in West Austin needs a Housekeeper to maintain their new 11,000 home’s cleanliness and organization and assist with the daily minutia of the home. The ideal candidate is someone who has an e...