OVERVIEW

Position Code: GRAWIL_HMPA Schedule: Full Time (schedule varies, see below) Compensation: $38 - $43/hour Benefits: PTO, ICHRA account Young couple is looking for a hands-on housekeeper that can help handle household tasks and help lighten the load.  Principals are looking to reduce the amount of people and vendors they have coming and going through the house. The home is 6,000 sq. ft. on 8 acres. The Mr. & Mrs. are looking for a Swiss Army knife that can step in as needed and take the domestic duties off their shoulders. The home is comprised of Mr., Mrs., 4 small dogs and 3 cats, plus occasional foster animals. The ideal candidate will be able to maintain a highly dynamic schedule for the majority of the year with semi-frequent overnights to pet sit while Principals are out of town. The schedule tapers off in January – March while Principals are in a secondary residence. The candidate should have a clean driving record and be comfortable providing transportation to/from the airport and event locations for the Mrs.

REQUIREMENTS

• 5+ years industry experience.
• Non-Smoker
• Valid driver’s license with clean record.
• Capable of passing extensive background check and BAI interview.
• Strong communicator, both written and verbal.
• High level of discretion, loyalty, integrity, and honesty.
• Highly organized & excellent eye for detail.
• Can work independently and remotely.
• A strong working understanding of the following programs:
  • Control 4
  • Microsoft Office
  • Apple iCal, Notes, Files, iMessages
  • Gmail & Google Drive
  • A strong comfort level with technology and common household and mobile apps.

DUTIES & KEY SUCCESS FACTORS

• Daily management of the interior and exterior of the home and property.
• Work closely with the Mrs. to ensure the following:
  • Vendor calendar that does not conflict with Principal calendar and is scheduled as to minimize impact on the Principals.
  • Identify issues with solutions. In some cases, take the initiative to address an issue and advise the Principals after.
• Light housekeeping to maintain the cleanliness of the home in between housekeeping team visits.
• Cultivate household manual and work on other digital projects when not at residence.
• Establish and manage household inventory.
• Fleet Management of 3 vehicles.
• Simple meal prep. Execute meal plan of pre-prepared meals.
• Grocery shopping, pantry, and refrigerator stocking.
• Pre-Arrival & Post-Departure care of guest suite when guest arrive.
• Pre-Arrival & Post-Departure of Arizona home when Principals travel.
• Travel coordination as needed. Flights, Rental Car, Transportation, Vehicle Shipping, etc.
• Rare event execution assistance.
• Help with specialty creative projects.
• Regular airport and event pick up/drop off.
• Overnights as needed for pet sitting (3 - 14 days per stay).
• Use of personal vehicle for work errands. Reimbursed at IRS rate.
• While principals are away, be the first call for any alarms or needs checks at the residence.

OTHER CONSIDERATIONS

SCHEDULE NOTES: Below is an example of what to expect schedule-wise, it is not an exact schedule that would be followed. The candidate will meet with Mrs. on a weekly basis to discuss the scheduling needs for the following week. Mrs. works diligently to provide as much advance notice as possible for travel. March – January:

• 5-day work week with Monday & Thursday off.
• Hours can vary from 2 pm – 7 pm or 9 am – 2 pm Friday to Wednesday, depending on Principal’s schedule for that week.
• Most days won’t exceed 5 hours at the residence, and rarely a full 8-hour day.
• Principals travel for 3 – 7 days twice per month. During these times, the candidate will stay at the residence to care for the fur-babies. (guests not allowed)

January – End of March (Preferred time to take PTO):

• Travel to secondary home to prep for Principal’s arrival.
• Pantry & Fridge purge.
• Project Management.
• Regular household inspections.
• End of March - return prep.

PHYSICAL REQUIREMENTS

• Ability to lift 40 pounds and capable of using a ladder up to 6’
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day

Overview

Schedule: To be defined with the right candidate Compensation:  $95,000 - $110,000 Benefits: 15 days PTO, Paid Holidays, Medical & Dental Insurance being defined. Newly retired Mr. & Mrs. need a Household Manager to help them coordinate the new staff for their newly built home in West Austin.  The family has a track record of longevity amongst household and marine staff. The 11,000 sq. ft. home is brand new and only recently moved into.  The candidate will be responsible for finishing the move-in, organizing the family’s files and home, and helping screen and onboard new staff.  You will also coordinate any warranty repair with the builder and coordinate the completion of the final punch list.  The Household Manager will work independently while keeping the Principals informed, maintain a high level of confidentiality, and be comfortable with flexible work hours. The ability to communicate effectively upstream and downstream while building positive relationships is critical. The successful candidate will be able to provide a high level of service to the family while maintaining a positive attitude and a professional demeanor at all times.

Requirements

• 5-10 years experience in managing a Residence for HNW clients.
• Established longevity.
• Ability to seamlessly fit into a harmonious work environment.
• Strong communicator, both written and verbal.
• High level of discretion, loyalty, integrity, and honesty.
• Highly organized and excellent eye for detail.
• Valid driver’s license with a clean record.
• Capable of passing an extensive background check and BAI interview.
• Proven ability to negotiate contracts with various vendors (landscaping, maintenance etc.)
• Proven experience with providing oversight of major landscape and maintenance projects.
• Execute and adhere strictly to a non-disclosure agreement.
• A strong working knowing Google Workspace.
• Smart home technology comprehensive (Control 4).
• iOS proficient.
• PC & Mac capable.
• A strong understanding of lake-side living. (personal dock and marine toy management)
• Dog friendly.

Duties & Key Success Factors

• Full charge Household & Property Management.
• Pantry & Refrigerator inventory and shopping.
• Light meal prep for Mr. & Mrs. (not full cooking, but true meal “prep.”)
• Personal Calendar Management.
• Inspect the property weekly for repairs or maintenance. Independently coordinate small projects and discuss options for large ones with the Principal.
• Small event management.
  • ~ 1/mo. cocktails with 6-8 guests (service and assistance only)
  • 2-3/year med events with 30 – 50 guests (coordination)
• Handle simple house maintenance like changing air filters, light bulbs, diffusers, etc., when the houseman/caretaker is not available.
• Being hands-on with administrative duties, including:
  • Invoice management and approval.
  • Receipt coding and collecting for staff credit cards.
  • Managing household staff schedules.
  • Setting appointments for house repairs and maintenance.
  • Create and execute a vendor onboarding and management process/policy.
  • Create and maintain Household & Property Manual & Inventories.
  • Manage, train, and develop household staff as needed.
• Ensure that the home and property are kept at the highest standards of cleanliness.
• Run errands as needed (e.g., dry cleaning, shoe repairs/shine, groceries, pick up prescriptions, etc.)

Other Considerations

There is a potential for travel to a secondary home in the Bahamas.  This home is also new and being cared for by local help.

Physical Requirements

• Ability to lift 50 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

Location: Terrell Hills, San Antonio, TX (relocation reimbursement currently not offered) Schedule: Generally, Monday – Friday 8:30am – 4:30pm Compensation:  $65,000 - $70,000+/year (DEO) Benefits: 10 days accrued PTO, Full Health, 401k (details at bottom)

Overview

Prominent South Texas Couple seeks an experienced housekeeper to take care of their main residence in Terrell Hills, Texas.  The property is just under 8600 sq. ft. total on ½ an acre. This candidate should be able to harmoniously fit in with the current staff and will report directly to the hands-on Estate Manager that has been with the family for 14 years and will work alongside a houseman and part-time Chef. The ideal candidate should have a strong foundational knowledge of housekeeping in a luxury home.  In addition to performing standard housekeeping duties and keeping up with the laundry, the candidate should proactively identify areas that need attention and take the initiative to address them appropriately. Working closely with the Estate Manager, the housekeeper will need to be able to work independently, maintain a high level of confidentiality, and be comfortable with flexible work hours. The ability to maintain a clean and organized living space is essential, as is the ability to communicate effectively and work well with others. The successful candidate will be able to provide a high level of service to the family while always maintaining a positive attitude and a professional demeanor.

Requirements

• Highly organized & excellent eye for detail
• Non-Toxic Chemical use knowledge
• Non-Smoker
• Pro-active, hardworking, and honest
• Ability to work independently and as part of a team
• Ability to work late and on weekends as needed
• Strong communication skills, both verbal and written
• Ability to care for fine fabrics and furnishings
• Valid driver’s license with clean record
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Self-sufficient & Self-driven. Doesn’t need handholding.
• Familiar and comfortable with Apple products and applications
• An understanding of invisible service and how to navigate the home quietly.

Duties & Key Success Factors

• Daily cleaning, care and maintenance of main residence and guest house (approx. 8,000 sq ft)
• Housekeeper will work as part of a team onsite which include a Houseman and Estate Manager
• Laundry, ironing, and closet organization
• Cooking and meal prep for two people
• Running errands and/or grocery shopping as needed
• Management and organization of closets, pantries, etc.
• All additional organization of home
• Care of fine furniture, art, antiques, etc.
• Polishing of and care for all silver, brass, china, etc.
• Flexibility to work overtime as needed
• Flexibility to work occasionally at other locations (within Texas) when needed
• Help prepare for events in the home
• Packing and unpacking garments for travel
• Greeting guests, receiving packages, and answering phone calls
• Serving occasional guests as needed
• BONUS SKILL: Capable of cooking & meal prep

Other Considerations

Work Schedule:

• This is a full time live-out position. Family travels 30-40% of the year. Housekeeper will not be expected to travel, however occasionally working at other properties (within Texas) should be expected.
• General work hours are Monday – Friday, 8:30 am-4:30 pm, however some weekends and overtime hours will be required.

Benefits:

• Offering a comprehensive benefit plan including health, dental, vision and life insurance coverage. After 90 days of employment, you will also be eligible to participate in the company 401(K) plan.
• Benefits will be effective on the first of the month following 60 days of employment. You will receive 10 days / 80 hours of PTO, accrued at the rate of 3.08 hours biweekly throughout the calendar year.

Physical Requirements

• Ability to lift 50 pounds
• Frequent bending, stooping, and stretching
• Ability to use a ladder up to 6’

Overview

Schedule: TBD (will be discussed with the perfect candidate) Compensation:  $25 - $30/hour Benefits: TBD Large family outside Houston is looking for a professional Housekeeper to help them and the Household Manager care for the home.  The ideal candidate will be able to adapt as the family learns the new dynamic now that the family will have full-time staff.  As this is among their first full-time employees, only experienced professionals should apply. The family consists of Mr., Mrs., 4 children (3 at home), 1 - 30lb schnauzer, their 6,000 sq. ft. home on 1 acre.

Requirements

• Highly organized & excellent eye for detail
• Non-Toxic Chemical use knowledge
• Non-Smoker
• Pro-active, hardworking, and honest
• Strong communication skills, both verbal and written
• Ability to care for fine fabrics and furnishings.
• Valid driver’s license with clean record
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Self-sufficient & Self-driven. Doesn’t need handholding.
• Familiar and comfortable with Apple products and applications
• An understanding of invisible service and how to navigate the home quietly.

Duties & Key Success Factors

• Work under the direction of the new Household Manager.
• Upkeep of cleanliness of interior and exterior of house in between housekeeping service visits.
• Laundry, ironing, and closet organization.
• Running errands and/or grocery shopping as needed.
• Organization of closets, pantries, etc.
• Care of fine furniture, art, antiques, etc.
• Polishing of and care for all silver, brass, china, etc.
• Packing and unpacking garments for travel.
• Greeting guests, receiving packages, and answering phone calls.
• Serving occasional guests as needed.
• Assist with children transportation.

Other Considerations

Physical Requirements

• Ability to lift 40 pounds
• Frequent bending, stooping, and stretching
• Ability to use a ladder up to 6’

Overview

Schedule: TBD (will be discussed with the perfect candidate) Compensation:  $90,000 - $95,000 Benefits: TBD Large family outside Houston is looking for a Household Manager to help them transition into having household staff.  The ideal candidate will be able to take the below list of responsibilities and divide them between themselves and a full-time housekeeper we will be assisting with. The family consists of Mr., Mrs., 4 children (3 at home), 1 - 30lb schnauzer, and their 6,000 sq. ft. home on 1 acre. We are searching for local candidates; relocation compensation is not being offered.

Requirements

• Highly organized & excellent eye for detail
• Non-Toxic Chemical use knowledge
• Non-Smoker
• Pro-active, hardworking, and honest
• Strong communication skills, both verbal and written
• Ability to care for fine fabrics and furnishings.
• Valid driver’s license with a clean record
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Self-sufficient & Self-driven. Doesn’t need handholding.
• Familiar and comfortable with Apple products and applications
• An understanding of invisible service and how to navigate the home quietly.

Duties & Key Success Factors

• Work under the direction of the new Household Manager.
• Upkeep of the cleanliness of the interior and exterior of home in between housekeeping service visits.
• Laundry, ironing, and closet organization.
• Running errands and/or grocery shopping as needed.
• Organization of closets, pantries, etc.
• Care of fine furniture, art, antiques, etc.
• Polishing of and care for all silver, brass, china, etc.
• Packing and unpacking garments for travel.
• Greeting guests, receiving packages, and answering phone calls.
• Serving occasional guests as needed.
• Assist with children's transportation.

Other Considerations

Physical Requirements

• Ability to lift 40 pounds
• Frequent bending, stooping, and stretching
• Ability to use a ladder up to 6’