Position Code: JOYHAR-HFM
Schedule: Monday – Friday 8am – 5pm (with flexibility)
Compensation: $90,000+/year (DOE)
Benefits: PTO, additional TBD
Overview
A lovely family of 5 is looking for help with coordinating the day-to-day affairs of their 7,000 sq. ft. home. A warm and inviting environment, their home requires someone who can provide meticulous care and organization. The Household/Family Manager will work with their new housekeeper to ensure that the home is properly cared for and organized.
The ideal candidate will be happy managing vendors and household inventory, ensuring groceries are stocked, and snacks are available for the three children (ranging from 9-14). The candidate will also be instrumental in assisting with a move into a new, larger home in summer/fall, at which point a Household Manual will need to be created. As the children become more independent, responsibilities will shift to more household management and administration. The ideal professional will be able to fit harmoniously into the family environment with a positive attitude by being kind-hearted and friendly, whilst also having the ability to seamlessly blend into the background, knowing when to give the family space and respecting their moments of privacy and togetherness. The ideal candidate is someone who has a positive and proactive approach, seeking ways to make the family’s lives easier and adept at instituting systems/processes/solutions to support that.
Requirements
- 5+ years’ experience in managing a Residence for HNW clients.
- Ability to seamlessly fit into a harmonious work environment.
- Strong communicator, both written and verbal.
- High level of discretion, loyalty, integrity, and honesty.
- Highly organized and excellent eye for detail.
- Valid driver’s license with a clean record, and capable of driving the family provided vehicle.
- Capable of passing an extensive background check and BAI interview.
- CPR, First Aid, and AED certified.
- Technology adept, utilizing apps for ordering groceries and managing to-do lists.
- Dog friendly.
- Demonstrates a history of clear, kind, and effective management skills
Duties & Key Success Factors
- Improve and maintain high standards of cleanliness and organization within the home.
- Help coordinate the move into a new home in the summer of 2025.
- Highly proactive seeking out ways to help and resolve issues without requiring instruction
- Maintain strong communication with the family and personal assistant on all matters related to the children and home.
- Vendor coordination for the home, pool, and lawn.
- Evaluate performance of and provide continuous feedback in a clear, kind and effective way to all vendors and household employees ensuring deliverables are met in a timely fashion and up to family standards.
- Assist the housekeeper in keeping the home in good order.
- Light housekeeping and continuous laundry rotation.
- Handle simple house maintenance like changing air filters, light bulbs, diffusers, etc.
- Run errands as needed (e.g., dry cleaning, shoe repairs/shine, pick up prescriptions, retail returns, groceries, purchasing gifts, )
- Assist with family calendar coordination and updating.
- Help with coordinating and executing holiday decorations.
- Petcare as needed, feeding, scheduling grooming and vet visits.
- Maintain household plants.
- Coordinating with the family Chef.
- Create and keep current a thorough Household Manual in both physical and digital formats.
- Proactive approach to home organizational tasks as needed.
Other Considerations
Physical Requirements
- Ability to lift 40 pounds
- Frequent bending, stooping, and stretching
- Ability to negotiate a multi-story house with stairs many times a day
- Ability to use a ladder up to 6’
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
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Job Features
| Job Category | Family Assistant, House Manager |
