Overview

Location: Fort Worth, TX (DFW candidates will be given priority) Schedule: Tue-Fri 7a.m- to 5p.m on-call as needed. Compensation:  $100,000 Benefits: None. NOTE:  Only those local to DFW are currently being considered. A long-established North Texas couple needs an experienced Household/Estate Manager to care for the property and home.  Discretion and Integrity are paramount.  Your responsibility will be the oversight and management of the 20-acre primary residence in east Fort Worth.  The main house is 10,686+ sq. ft., with two additional guest houses.  You will work in tandem with the Chief of Staff and the Director of Security to ensure the smooth operation of the home and the peace of mind of the Principals. The client is seeking a polished and professional house manager to oversee, coordinate and assist with all aspects of the home. The ideal candidate will embody all the requirements listed below. This person must also have the ability to coordinate with clients to manage accounts and budgets, engage local construction vendors for improvement projects, and create household manuals, schedules, and active lists.

Requirements

• 7-10 years experience of managing a Residence for HNW clients.
• Established longevity.
• Ability to seamlessly fit into a harmonious work environment.
• Strong communicator, both written and verbal.
• High level of discretion, loyalty, integrity, and honesty.
• Highly organized and excellent eye for detail.
• Valid driver’s license with a clean record.
• Capable of passing an extensive background check and BAI interview.
• Proven ability to negotiate contracts with various vendors (landscaping, maintenance etc.)
• Proven experience with providing oversight of major landscape and maintenance projects.
• Execute and adhere strictly to a non-disclosure agreement.
• A strong working knowing Microsoft Office Suite

Duties & Key Success Factors

Household Manager responsibilities include but are not limited to:

• Full charge Household & Property Management.
• Setting appointments for house repairs and maintenance.
• Create and execute a vendor onboarding and management process/policy.
• Create a list (excel and contact database) of vendors and contractors for various trades.
• Create and maintain Household & Property Inventory.
• Manage, train, and develop household staff as needed.
• Inspect the property weekly for repairs or maintenance. Independently coordinate small projects and discuss options for large ones with the Principal.
• A strong understanding of swimming pool chemicals and maintenance is preferred.
• Handle simple house maintenance like changing air filters, light bulbs, diffusers, etc.
• Being hands-on with all administrative duties, including:
  • Invoice management and approval.
  • Assist with Establishing and maintaining a Household Operational Budget.
  • Receipt coding and collecting for staff credit cards.
  • Managing household staff schedules.
• Ensure that the home and property are kept at the highest standards of cleanliness.
• Run errands as needed (e.g., dry cleaning, shoe repairs/shine, groceries, pick up prescriptions, etc.)

Other Considerations

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Overview

Schedule:  TBD/Open to Discussion Compensation: $100,000 - $120,000/year for Property Manager Benefits: Full health coverage, 30 days PTO, Year-End Bonus. Established family in Dallas with a history of long-termed employees is looking for a Property Manager to care for their lake property on Cedar Creek Lake. The property is 100 acres with a main house and several outbuildings (boat house, guest house, guest cabin, and chapel). Your job will be to maintain the property, in aesthetics and function. Discerning what needs to be done, acting upon those issues, resolving them, and ensuring they are complete and done to the standards of the Principal and Family Office is your primary job function. Maintaining a  professional and positive image in the local community is paramount. “We need to continue to be viewed by the local community as having honor and integrity.” The ideal candidate will be reserved and have good social awareness, knowing when to be an active listener and when to respectfully disengage from conversations.

Requirements

• 5 - 10 years industry experience.
• Non-Smoker preferred.
• Valid driver’s license with clean record.
• Capable of passing extensive background check and BAI interview.
• High level of discretion, loyalty, integrity, and honesty.
• Highly organized & excellent eye for detail.
• Strong English and Communication skills.
• Familiarity with Apple Products (Pages, Numbers, & Notes.)
• Familiarity with Savant, Lutron, and AppleTVs.
• Staff Management.
• Bi-Ligual (Spanish/English) preferred but not required.

Duties & Key Success Factors

• Ability to seamlessly fit into a harmonious work environment.
• Strong understanding of Horticulture.
• Manage a team of 12 staff members.
• Strong communicator, both written and verbal.
• Monitor weather to prepare for any potential weather emergencies.
• Manage daily access to the property.
• Cleaning, care, and inspection of vehicles. Including ATVs, recreational vehicles, boats, and property maintenance equipment. Coordinate repairs.
• Maintaining and cleaning the garage and gathering spaces.
• Maintain and troubleshoot any mechanicals that fails. Coordinate repairs.
• Ensure the property is maintained and ready for the Principal visits at all times.
• Oversee renovation projects and report to the Principal & Family Office.
• Find creative solutions to reoccurring issues.
• Coordinate property fuel deliveries.
• Pre-Arrival prep of the main house perimeter to ensure a welcoming environment.
• Pre-Arrival and Post-Departure checklists and inspections for Principals and Event Guests.
• Be available for walks with Mr. and/or Mrs. to discuss new and ongoing projects and report to Family Office.
• Cleaning, refinishing, and repair of patio and exterior furniture.

Other Considerations

The family office is also considering a couple for this position.  The compensation will be adjusted appropriately, and the ideal candidate will be able to provide the following duties:

• General household cleaning and tidying.
• Laundry and ironing.
• Cooking and assisting in the kitchen.
• Running errands.
• Food & Beverage supply and stocking.

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 8’

Location: Dallas, Tx. London in the summer months. Extensive travel throughout the year. Schedule:  46+ hours per week. (extra hours available during travel) Compensation:  $31 BOE (+$125 overnight fee for travel) Benefits: 10 days PTO, 3-5 sick days, 5 Paid holidays to be discussed with family

Overview

A loving family based in Dallas, Texas, with a home in London, is looking for a full-time+ Nanny to round off their existing team and support the family as a whole.  They travel far and wide with their children and are looking for a Full-Time Nanny to partner with the current Nanny Manager in caring for their children (ages 3 & 8-years-old) and home, errands, and meal prep wherever that may be at that moment.

This incredible family is looking for a candidate that is comfortable in their own skin and demonstrates being comfortable in the home, in front of the Principals, their friends, and their children.  The ideal candidate will be capable and comfortable with international travel and has the ability to be dynamic with their schedule to allow for the Principal’s work or social obligations and pre-scheduled travels; this responsibility is shared with the Nanny Manager.

Client Note: We’re not the usual 9-5 family set-up, and that’s by design. We love the stability of our home life here in Dallas and the excitement of showing our kids the world through travel. We’re saving a seat on the next plane out just for you!

Requirements

• 5 – 10 years industry experience
• Non-Smoker
• Valid driver’s license with clean record
• Valid US Passport & Global Travel ready
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & excellent eye for detail
• Punctuality and flexibility with schedule
• 50 overnight stays per year (included in compensation package)
• Understands how to maintain boundaries while navigating family dynamics
• Experience traveling with families
• Emotionally well-adjusted (critical factor)
• Comfortable working as a team to support the family
• Understands maintaining professional boundaries. Doesn’t let their own issues impact their professional environment

Duties & Key Success Factors

Shared Childcare Duties:

• Engaging with the children including doing arts and crafts, reading books, going to the library, and museums, assisting with homework
• Helping children with general hygiene
• Supervising and administering bath time as appropriate
• Organizing children’s play area
• Taking children to and from appointments as necessary
• Teaching manners and other socially appropriate behavior
• Taking children to parks and playgrounds
• Packing and unpacking for family trips
• Light Housekeeping (vacuum, sweep, stay current on the laundry)
• Grocery shopping and light meal prep
• Household supply shopping and keeping track of household items

Other Considerations

Schedule:

• Saturday; 3:00 p.m. – 10:00 p.m.
• Sunday; 8:00 a.m. – 8:30 p.m.
• Monday; 6:30 a.m. – 8:30 p.m. (additional hours available)
• Tuesday; 6:30 a.m. – 1:00 p.m. (additional hours available)
• Wednesday; 6:30 a.m. – 1:00 p.m. (additional hours available)
• Principal’s travel includes Los Angeles, London (summers) and other international locations.

Personal Cell Phone: The family’s expectation is that their staff will not make personal calls or texts while supervising the children or driving. Social Media: Pictures of the children, the residence(s) and/or other assets should never be posted to social media at any time. Any pictures taken for information or informative purposes should be deleted after sending.  If a backup is needed, the photo should be uploaded to the family’s cloud drive and immediately deleted from the device. Punctuality: It is absolutely required that the Principals can count on you 100% and that you are punctual in getting to the residence for your assigned hours.  

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

OVERVIEW

A top-level, best-in-class professional Head Housekeeper with the ability to anticipate the needs of the unique lifestyles of the clients and their properties. The Head Housekeeper is directly responsible for the management of every aspect of housekeeping, laundry, staff training, wardrobe management, and supplies inventory while providing outstanding personal service to the family.

The Estate Manager is searching for a candidate that can remain professional in a busy environment.  The ideal candidate will be a positive influence on the home and staff and adhere to strict standards of office and household organization.  Someone with a strong work ethic that demonstrates their enjoyment and passion for what they do.

Schedule: Monday – Friday 8:30 – 4:30 (most weeks) Compensation: $80,000 – $85,000 + Full Benefits Geo Preferences: Prefer local but willing to relocate exceptional candidate

REQUIREMENTS

• 5 - 10+ years experience in a formal home, superyacht, exclusive resort, or butler education.
• Non-Smoker
• Valid driver’s license with clean record
• Capable of passing extensive background check and Behavior Analysis Interview.
• Strong communicator, both written and verbal. Ability to offer and receive constructive feedback. Strong interpersonal and communication skills.
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & an excellent eye for detail.
• English proficiency is required.  Bi-lingual is a bonus.
• Regularly communicate and collaborate with Estate Manager.  Must maintain a high level of confidentiality. Able to delegate, with the ability to see the big picture.
• Be proactive and emotionally intelligent in leadership.
• Excellent record-keeping capabilities and maintaining logs and reports of the results of inspections.
• Ability to travel for short periods (2 - 4 week at a time)

DUTIES AND RESPONSIBILITIES

Collaboration with Estate Manager

• Perform and adhere to directions from Estate Manager.
• Provide feedback on housekeeping staff, and suggestions for improvements.  Including staffing and procedural changes.
• Staff Schedules and PTO coordination to ensure proper coverage.
• Evaluate housekeeping staff and provide feedback on productivity, efficiency, quality, and attention to detail.
• Assist Estate Manager with vendor oversight, as requested.
• Develop and maintain detailed room-by-room housekeeping checklists, travel procedures and checklists, household housekeeping manuals, and inventory lists for all residences and the Florida Office.
• Facilitate communication and updates between the housekeeping staff, Estate Manager, and Executive Assistant.

Staff Management

• Daily inspections of staff’s work. Daily to-do lists. Nightly follow-up. Provide feedback on the day’s performance.
• Lead by example and cultivate a team atmosphere.
• Ensure each team member understands their responsibilities and they have the proper tools, equipment, and supplies to do their job.
• Ensure that each team member follows health and safety regulations.
• Report any and all hazardous, unsafe, high risk and non-compliant work issues to Estate Manager immediately.
• Ensure appearance standards are maintained.
• Ensure that each team member is taking rest breaks and lunchtime and are reporting their timesheet properly. Approve each timesheet by Monday evening for the previous week.

Housekeeping Responsibilities & Coordination

• Approve and implement the right cleaning supplies and correct cleaning methods by internet research or manufacturer’s recommendations, and insure that each housekeeping staff understands and uses these approved methods.
• Coordinate and ensure the performance of general and in-depth cleaning for all residences with a hands-on approach.
• Handle the daily graces (i.e., fresh towels in the bathrooms, making beds, wiping bathroom and kitchen counters, loading and unloading dishwasher, etc.)
• Responsible for the care of fine furnishings including antiques and artwork.
• Empty trash and organize recycling.
• Wash inside windows, woodwork, etc.
• Polish silver as needed.
• Launder, iron, and press clothing.
• Organize and maintain all clothes, closets, and drawers as needed.
• Assist with packing and unpacking.
• Organization, inventory, and upkeep of storage unit.
• Organize and maintain stock of office supplies, office provisions, and household staff uniforms.
• Place orders and take deliveries as needed.
• Order, replace, and maintain interior flora.

Other Duties and Responsibilities

• Prepare and serve breakfast, light snacks, occasional meals, and order take-out in the absence of the chef.
• Table settings and service.

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6?

Schedule:  Primarily weekdays, limited after-hours requests. Compensation: $80 - $100k/year Benefits: Medical, PTO, Bonus, Retirement

Overview

Very private family in RURAL North Texas is looking for a highly discrete professional to maintain their large property in far north Texas. Close to the border of OK.  Primary responsibility will be to maintain the grocery and sundry inventories, coordinate vendor access to the various buildings on the property, and keep them in a ready state at all times.  The candidate will also be responsible for coordinating access to the main house to minimize the impact on the Principals.  This role will report to the Chief of Staff (5 years tenure with family and promoted from within) and will work hand in hand with the Property Manager and long-tenured current Personal Assistant.  The primary residence property is 160 acres with 5 buildings.  6000 sq. ft. main house, 2 ancillary houses, 1 storage barn, and 1 office barn. The principals are genuinely nice people who strongly emphasize their privacy.  The ideal candidate will seamlessly integrate into the team to ensure that the minutia of life is never experienced by the Principals.  She will work to ensure that all household policies are followed and adapt their service delivery as situations and preferences change and evolve.

Requirements

• 2 - 5 years industry experience
• Non-Smoker
• Valid driver’s license with clean record
• Capable of passing extensive background check, BAI interview, and Social Media check.
• Ability to identify issues and address independently
• Strong communicator, both written and verbal
• Ability to cultivate a harmonious work environment.
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & excellent eye for detail.
• Experience with Trello, Microsoft Office, Google Docs
• Experience managing multiple calendars
• Understands how to deliver Invisible Service.
• Ability to adhere to company privacy policies without compromise.
• Understanding of Trello, Google Suite & Microsoft Office.

Duties & Key Success Factors

• Household vendor access scheduling.
• Grocery supply and inventory. The closest Whole Foods is 54 miles away.
• Meal & Food prep.
• Household and personal assistant errands.
• Light housekeeping between weekly contracted team visits.
• Manage calendar for efficient access to house. Coordinating household access to minimize Principal impact.
• Build out checklists for standards and integrate them into the project management system.
• Capable of providing seamless service without being intrusive.
• Able to anticipate Principals’ needs and develop plans to address future needs.
• Assist with travel coordination when needed.
• Rare travel to other homes to help with set up prior to visit.

Other Considerations

• Principals are warm and friendly but also private and enjoy their alone time. An ideal candidate will know how to balance the needs of the house with the privacy preferences of Mr. & Mrs.
• There are three residences all within 7 miles of each other that the principals use and that will need service. One primary, two would be considered cottages, less than 2,000 sf. ft.
• This individual needs to be extremely flexible in their work. Few days go exactly as planned.

Physical Requirements

• Ability to lift 40 pounds.
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

Please use the field directly below to submit your resume.  DO NOT USE the Apply Online field at the bottom of this page.

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