Cleaning supplies including spray bottles, paper towels, and a decorative floral accent with the title 'Head Housekeeper' on the left and EMS logo in the corner.

Lady’s Attendant

A Lady’s Maid, also known as a Lady’s Attendant, is a highly skilled personal assistant responsible for ensuring the comfort, grooming, and wardrobe management of a lady in a private household. This role requires exceptional attention to detail and expertise in hairdressing, makeup application, and wardrobe care. A Lady’s Maid assists with dressing, ensuring that garments are properly fitted, steamed, and accessorized for various occasions. Additionally, they handle laundry care, including the maintenance of delicate fabrics, organizing seasonal wardrobes, and caring for luxury garments and accessories such as jewelry, shoes, and handbags. 

Beyond personal grooming and wardrobe management, a Lady’s Maid is also responsible for overseeing travel preparations, managing social calendars, and providing etiquette guidance. They pack and unpack luggage for travel, ensuring that every necessary item is included, and assist in maintaining an organized dressing area. This role often includes personal shopping, ensuring that the lady’s wardrobe and beauty products are always updated according to her preferences. In high-society settings, the Lady’s Maid may also serve as an advisor on social etiquette, helping the lady navigate formal engagements, dinners, and events. Additionally, they may coordinate with other household staff, such as housekeepers, chauffeurs, and chefs, to ensure seamless service. 

A successful Lady’s Maid must possess discretion, professionalism, and adaptability, as they work in close proximity to their employer and handle sensitive personal matters. They must be highly organized, proactive, and capable of anticipating the lady’s needs before they arise. Strong communication skills, cultural awareness, and a deep understanding of high-society customs are also essential for this role. Ultimately, a Lady’s Maid provides a combination of personalized care, impeccable service, and refined support to ensure the lady’s comfort, confidence, and elegance in every aspect of her life. 

 

~ A good Lady’s Attendant knows how to create luxury in any environment. ~

 

 

Lady’s Attendant Responsibilities Can Include

      • Assisting the lady with dressing, ensuring garments are properly fitted and adjusted 
      • Hairdressing, styling, and maintaining hair care routines 
      • Makeup application and skincare assistance 
      • Wardrobe management, including organizing, cataloging, and seasonal rotation of clothing 
      • Performing clothing repairs, alterations, and mending as needed 
      • Packing and unpacking luggage for travel, ensuring all essentials are included 
      • Preparing and drawing baths, selecting preferred scents, oils, or bath products 
      • Managing and caring for fine jewelry, including cleaning and organizing storage 
      • Polishing and maintaining shoes, handbags, and accessories 
      • Overseeing laundry care, including delicate washing, steaming, ironing, and fabric preservation 
      • Personal shopping for clothing, beauty products, and accessories 
      • Managing the social calendar, appointments, and event preparations 
      • Serving tea, meals, or refreshments as needed 
      • Assisting with correspondence, writing thank-you notes, or handling personal mail 
      • Providing etiquette guidance and ensuring adherence to social protocols 
      • Coordinating with other household staff, such as housekeepers and chauffeurs 
      • Running personal errands, including picking up dry cleaning and deliveries 
      • Ensuring the dressing room, wardrobe, and vanity areas remain pristine and organized 
      • Offering travel support, including preparing travel documents and coordinating transportation 
      • Maintaining discretion and confidentiality regarding personal and household matters 

Top 20 Hard Skills

      • Hairdressing: Styling hair in various fashions suitable for different occasions. ? 
      • Makeup application: Expertise in applying cosmetics to enhance the mistress’s appearance.  
      • Wardrobe management: Organizing and maintaining clothing, accessories, and jewelry. ? 
      • Dressmaking and alterations: Sewing, mending, and altering garments as needed. ? 
      • Stain removal: Removing stains from clothing and fabrics effectively. ? 
      • Packing and unpacking: Efficiently organizing luggage for travel. ? 
      • Bath preparation: Drawing and preparing baths to the lady’s preference. ? 
      • Assisting with dressing: Helping the mistress dress, ensuring garments are properly fastened and adjusted. ? 
      • Jewelry care: Cleaning and maintaining jewelry pieces. ? 
      • Shoe care: Polishing and maintaining footwear. ? 
      • Personal shopping: Purchasing clothing, accessories, and personal items on behalf of the mistress. ? 
      • Social calendar management: Keeping track of appointments, events, and engagements. ? 
      • Etiquette knowledge: Understanding social protocols and advising the mistress accordingly.? 
      • First aid: Providing basic medical assistance if needed.? 
      • Confidentiality: Maintaining discretion regarding personal and household matters.? 
      • Time management: Ensuring the mistress adheres to her schedule.? 
      • Communication skills: Liaising with other household staff and external contacts.? 
      • Attention to detail: Noticing and addressing minor issues before they become problems.? 
      • Adaptability: Adjusting to changing schedules and preferences.? 
      • Physical stamina: Managing the physical demands of the role, including standing for long periods and handling heavy garments. 

Soft Skills

    • Discretion and Confidentiality 
    • Attention to Detail 
    • Exceptional Time Management 
    • Adaptability and Flexibility 
    • Patience and Composure 
    • Strong Work Ethic 
    • Interpersonal and Communication Skills 
    • Professionalism and Integrity 
    • Problem-Solving and Initiative 
    • Organization and Wardrobe Management 
    • Multitasking and Prioritization 
    • Emotional Intelligence 
    • Cultural Awareness and Etiquette 
    • Anticipatory Thinking 
    • Teamwork and Collaboration 
    • Commitment to Excellence  
** While a Private Service Professional can handle most if not all of the above tasks, it is important to remember that every task takes time, and Employers should listen to their staff when they express how much time something takes to accomplish their duties. Your staff is dedicated to you, and “No” is not a part of their dictionary.  If they ask if something should take priority over another task or ask to delegate the task to maintain efficiency, they are really saying that their plate is full and additional tasks might prevent them from doing other duties.

Next Steps

Principals: If you are in need of a Private Service Professional and want a company that genuinely cares about its clients and candidates, please select one of the options to the right.

Candidates: If you are looking for a position, please check out our EMS Domestics for a complete list of our open positions and discover how to submit your resume.

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