Overview

Position Code: CASWES_EXHK
Schedule: Full Time – Hours TBD
Compensation:  $75,000 – $85,000/year
Benefits: Medical, Dental, 401k & PTO

Luxury Residence in Austin is seeking a strong, hands-on Executive Housekeeper to help lead the housekeeping team and improve efficiency and continuity of service in the housekeeping department.  The primary responsibility is to lead and accomplish the day-to-day cleaning and service needs of the home.  The position is a hands-on working leadership role, working with and managing housekeeping and laundry staff in a professional manner. The position is full-time and reports to a House Manager.

Requirements

• 5 – 10 years industry experience
• Non-Smoker
• Valid driver’s license with clean record
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & excellent eye for detail.
• Self-sufficient & Self-driven. Doesn’t need handholding
• Positive attitude and disposition
• Service and detail-oriented
• Adaptable/flexible with a readiness to do whatever it takes whenever it is needed
• Ability to work in a team environment with limited direction
• Excellent communication skills
• Bi-lingual strongly preferred. (Spanish/English)

Duties & Key Success Factors

• Leading, training, and working with housekeeping staff to achieve a high level of detail while providing privacy for family members.
• Establish policies and procedures that improve service delivery and cleanliness.
• Assist with interviewing and hiring additional housekeeping staff.
• Cultivate and demonstrate invisible service delivery.
• Cleaning all aspects of the home (floors, windows, bathrooms, kitchens, etc.)
• Ability to perform various hands-on tasks – vacuuming, dusting, sweeping, mopping, stocking, cleaning glass/mirrors, etc.
• Helping care for the family’s dogs
• Achieve thoroughness and detail in all work
• Carefully working around art and other delicate objects
• Manage laundress and laundry
• Exercising care of various high-level finishes

Other Considerations

This position will work closely with the Household Manager and the new Estate Manager to establish the housekeeping protocols and held train the current team.

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’