Principal Resources

The Services We Provide

and Additional Resources We Find Critical

Luxury Household Staffing & Recruitment

EMS Domestics is our Staffing & Recruitment division.  We recognize that the people who work in your home are an integral part of your life and play a crucial role in maintaining the high standards of living that you have become accustomed to.  Confidence in your employee’s skills and trust in their integrity is a critical start to a successful working relationship.  We utilize our 20+ years of hands-on experience in Private Service to best identify your staffing needs and find the perfect candidate for your home.  Placement services start with a site visit and property walk (preferred) or a phone conversation with the Principal or their representative to identify the home’s needs and the preferences of the position.  Once an engagement letter is signed and our retainer fee of $1500 is received, we begin drafting a Job Description for your review and approval. Candidates are submitted via email a short synopsis of our conversation with them and their Resume and EMS Skills Profile attached.

Service Beyond Placement

Household Manual Development

& Mentorship Program

This program is intended to aid Private Service Professionals in the development of their household manual and provide them with a sounding board for their obstacles and frustrations in a healthy and productive manner.

Through our one-of-a-kind program, we guide your professional in the collection and organization of information and put them into actionable systems that help improve the operational efficiency of the home and property. During our meetings with your Professional, we also help them improve their understanding of some of the difficulties they will face.  Our program covers both hard and soft skills.

Private Service Professional Training

While we have a variety of training options to offer, we are best known for our Essentials of Household & Estate Management course, where we teach Private Service Professionals how to organize their service environment, create a structure for their service environments and employees, and collect the information and documentation needed to develop a household manual and operational system.

To support their learning journey, participants gain access to a vast array of resources, including over 120 templates and resource documents. Additionally, we provide a Trello template to facilitate their progress tracking and task management.

This exceptional educational opportunity is seamlessly integrated into our Household Manual Development and Mentorship Program. By enrolling in this program, participants not only benefit from the comprehensive training but also receive ongoing guidance and mentorship to ensure the successful implementation of their learnings.

The Keys Class

The Keys Class is a comprehensive 3.5-hour online course designed to equip professionals in the luxury residence industry with essential knowledge and skills. Participants will gain insights on avoiding common mistakes, effective communication, understanding the principal’s preferences, and personalized accommodation. Additionally, they will receive a complimentary one-on-one session with Peter Van Ryder via Zoom for personalized guidance. Enroll your staff today to empower them for success in their roles and enhance your satisfaction as principals.

We strongly believe that this information will significantly increase the chances of success for professionals. In fact, we require all our placement candidates to complete this course before starting any position obtained through EMS. Moreover, numerous prominent agencies also mandate this class for their candidates. We highly recommend that you consider implementing this requirement as well.

We offer discounts to Principals and Family Offices looking to integrate this course into your orientation process and agencies who wish to include it as part of their placement process to improve the placement success rate.

Principal Resources

Your Professional is NOT 1099!

The IRS 926 Guide will help you decide whether you have a household employee and, if you do, whether you need to pay federal employment taxes (social security tax, Medicare tax, FUTA, and federal income tax withholding).

Time to Have Your NDAs Checked

In McLaren Macomb, the Board rules that employers generally cannot, as a condition of a severance payment, prohibit employees from disclosing the severance agreement terms or disparaging the employer. This document answers common employer inquiries regarding the decision.

Time Magazine Checklist Study

This study from TIME magazine talks about how a simple surgery checklist can save lives due to the “Hawthorne effect” – when workers know people are concerned about them, their productivity increases. Read the article to know more about the importance of checklists.

ICHRA & QSEHRA as an Option

This data expounds on the innovative Health Reimbursement Arrangements that provide employees with opportunities for employer-sponsored health insurance by adopting the ICHRA and QSEHRA among U.S. employers of all sizes. Read more to learn how to apply its current growth trends in Private Service.

Our Pledge to the Principal

We believe in providing honest and candid advice to all our clients, regardless of whether they engage in our services.  Our goal is to guide our clients in the best practices and industry standards that will benefit their retention of staff and ultimately lead to long-term success.

We never “sell” our services or cause our clients to feel obligated in any way. Instead, we focus on building relationships and providing value through our expertise and experience. Our team is dedicated to helping our clients achieve their goals and navigate the challenges of the ever-evolving Private Service industry.

Our goal is to provide exceptional service while maintaining the highest level of discretion and professionalism. We understand the importance of confidentiality in our industry, and we work hard to earn and maintain the trust of our clients.

Beyond Placement

Our commitment to our clients doesn’t end with the placement process. We understand that ongoing support and guidance are essential to the success of any private service professional; we will follow up at 15, 30, 60, and 90 days.  After that, we will be waiting for your call.

Our team is always available to provide any needed support and act as a sounding board for the principal. Whether you need advice on managing staff, improving service delivery, or navigating any other challenges that may arise, we are here to help.

We also provide guidance, support, and resources to help private service professionals improve their ability to deliver luxury service. Our goal is to help our clients achieve the luxury lifestyle they have worked diligently to cultivate.

At Estate Management Solutions, we love our role in helping create your luxury!

During Placement Process

We take our role in the placement process seriously. We understand that every candidate we present carries the integrity of EMS on their shoulders, which is why we screen each candidate with diligence and thoroughness, regardless of their tenure.

We never compromise on quality or integrity. Our commitment to our clients is our top priority, and we only present candidates that we feel will be able to perform the duties of the position as outlined in the job description to the highest standards. While we work diligently to protect the futures of Private Service Professionals, we understand that our contractual obligation is to you, the client.

We Will:

  • Screen each candidate equally, with diligence and thoroughness.
  • Provide honest and candid advice on all aspects of our engagement.
  • Keep your identities and information confidential until you have agreed to speak to the candidate.
  • Provide any needed support and/or act as a sounding board before, during, and after the placement process.

We will also work diligently to help Private Service Professionals develop a positive experience and career path.  All employers must adhere to the laws as outlined by their city, county, state and federal governments.

DFW & North Texas: (214) 605-7286 | Austin & San Antonio: (512) 969-8280 | Houston & Gulf Coast: (713) 258-9800

Email the Owner: [email protected] | To Submit Your Resume Click Here