Principal Resources
The Services We Provide And Additional Resources We Find To Be Critical KnowledgeLuxury Household Staffing & Recruitment
EMS Domestics is our Staffing & Recruitment division. We recognize that the people who work in your home are an integral part of your life and play a crucial role in maintaining the high standards of living that you have become accustomed to. Confidence in your employee’s skills and trust in their integrity are critical to starting a successful working relationship. We utilize our 20+ years of hands-on experience in Private Service to best identify your staffing needs and find the perfect candidate for your home. Once our engagement letter is signed and the retainer fee is received, we begin gathering the information we need to draft a job description that will attract the right candidates and provide them with the details they need to be successful in their roles. After the job description has been approved, we begin sourcing candidates that we believe will be a good fit for your home. Candidates are submitted via our portal with their Resume and either their answers to your questions or their EMS Skills Profile attached.
Service Beyond Placement
Household Staffing & Recruitment
Where we cultivate positive relationships to ensure happiness and success on all fronts! Clarity, Transparency, Honesty, and Mutual Respect are the cornerstones of a successful professional relationship and should be cultivated
Coaching & Mentorship
Where we provide your Private Service Professional with the guidance they need to develop strong professional relationships and the tools and support to cultivate your luxury and create an information legacy for your home and staff.
Hogan Assessments
Harnessing Hogan's decades of empirical data to help Principals and Family Offices make more informed hiring decisions and help Private Service Professional leaders become better leaders by understanding how their staff and employers may see them.
Household Staffing & Recruitment
Where we cultivate positive relationships to ensure happiness and success on all fronts! Clarity, Transparency, Honesty, and Mutual Respect are the cornerstones of a successful professional relationship and should be cultivated
Coaching & Mentorship Programs
Where we provide your Private Service Professional with the guidance they need to develop strong professional relationships and the tools and support to cultivate your luxury and create an information legacy for your home and staff.
Hogan Assessments
Harnessing Hogan's decades of empirical data to help Principals and Family Offices make more informed hiring decisions and help Private Service Professional leaders become better leaders by understanding how their staff and employers may see them.
The Keys Class
The Keys Class is a comprehensive 3.5-hour online course designed to equip our candidates with the necessary skills and knowledge to excel in their new positions. This specialized training focuses on non-tangilable topics such as respecting clients' privacy, effective communication, handling delicate situations, and maintaining the utmost professionalism at all times.
The Essentials Course
Created in 2011 this is the only course of it's kind in Private Service. Teaching current and future Private Service Professionals some of the most critical areas for success in our industry. Culminating in all the resources you need to draft an opperational Household Manual for the residence.
Blog & Networking Directory
Where we discuss the topics that we get asked on a regular basis and topics we see are the most pressing to our industry. Sometimes ruffling feathers. But when we ruffle feathers, we help with molting, which encourages growth.
Growth = Success!
The Keys Class
The Keys Class is a comprehensive 3.5-hour online course designed to equip our candidates with the necessary skills and knowledge to excel in their new positions. This specialized training covers a wide range of topics, including understanding the nuances of private spaces, respecting clients' privacy, effective communication, handling delicate situations, and maintaining the utmost professionalism at all times.
The Essentials Course
Upon completion of this course, you will have all the tools you need to develop procedures to protect your Principal’s lifestyle and privacy and a complete guide for collecting the information you will need to set up an operational system for any size home, estate, or service environment. You will also have one of the most valuable assets in our industry: a network of fellow Private Service Professionals that will serve you well in your future endeavors.
Blog & Networking Directory
Where we discuss the topics that we get asked on a regular basis and topics we see are the most pressing to our industry. Sometimes ruffling feathers. But when we ruffle feathers, we help with molting, which encourages growth. Growth = Success!
Household Manual Development
& Mentorship Program
This program is intended to aid Private Service Professionals in the development of their household manual and provide them with a sounding board for their obstacles and frustrations in a healthy and productive manner.
Through our one-of-a-kind program, we guide your professional in the collection and organization of information and put them into actionable systems that help improve the operational efficiency of the home and property. During our meetings with your Professional, we also help them improve their understanding of some of the difficulties they will face. Our program covers both hard and soft skills.
The Keys Class
The Keys Class is a comprehensive 3.5-hour online course designed to equip professionals in the luxury residence industry with essential knowledge and skills. Participants will gain insights on avoiding common mistakes, effective communication, understanding the principal's preferences, and personalized accommodation. Additionally, they will receive a complimentary one-on-one session with Peter Van Ryder via Zoom for personalized guidance. Enroll your staff today to empower them for success in their roles and enhance your satisfaction as principals.
We strongly believe that this information will significantly increase the chances of success for professionals. In fact, we require all our placement candidates to complete this course before starting any position obtained through EMS. Moreover, numerous prominent agencies also mandate this class for their candidates. We highly recommend that you consider implementing this requirement as well.
We offer discounts to Principals and Family Offices looking to integrate this course into your orientation process and agencies who wish to include it as part of their placement process to improve the placement success rate.
The Essentials of Household & Estate Management
While we have a variety of training options to offer, we are best known for our Essentials of Household & Estate Management course, where we teach Private Service Professionals how to organize their service environment, create a structure for their service environments and employees, and collect the information and documentation needed to develop a household manual and operational system.
To support their learning journey, participants gain access to a vast array of resources, including over 120 templates and resource documents. Additionally, we provide a Trello template to facilitate their progress tracking and task management.
This exceptional educational opportunity is seamlessly integrated into our Household Manual Development and Mentorship Program. By enrolling in this program, participants not only benefit from the comprehensive training but also receive ongoing guidance and mentorship to ensure the successful implementation of their learnings.
Our Blog
Where we discuss the common topics that are being discussed in the industry. Whether it be online on one of the many professional networking forums or are questions that have repeatedly been brought up in one of our many conversations with Private Service Professionals, our Principals, and the Agencies that serve the community.
Events Calendar
Where we have listed all the Private Services events that have been submitted to us. We also scan the events on the major platforms to help bring your options into one location.
Why? Because positive networking and professional development are among the many criteria for cultivating your career.
Network Directory
There are few better places to find a semblance of sanity and identify what you should learn next than with your fellow professionals.
This is a collection of Networking & Association resources for Private Service Professionals. U.S. and international based groups that bring professionals together to benefit the industry.
Principal Resources
Your Professional is NOT 1099!
The IRS 926 Guide will help you decide whether you have a household employee and, if you do, whether you need to pay federal employment taxes (social security tax, Medicare tax, FUTA, and federal income tax withholding).
Time to Have Your NDAs Checked
In McLaren Macomb, the Board rules that employers generally cannot, as a condition of a severance payment, prohibit employees from disclosing the severance agreement terms or disparaging the employer. This document answers common employer inquiries regarding the decision.
Time Magazine Checklist Study
This study from TIME magazine talks about how a simple surgery checklist can save lives due to the “Hawthorne effect” – when workers know people are concerned about them, their productivity increases. Read the article to know more about the importance of checklists.
ICHRA & QSEHRA as an Option
This data expounds on the innovative Health Reimbursement Arrangements that provide employees with opportunities for employer-sponsored health insurance by adopting the ICHRA and QSEHRA among U.S. employers of all sizes. Read more to learn how to apply its current growth trends in Private Service.
Our Pledge to the Principal
At the heart of our mission is a commitment to being open, honest, and genuinely supportive to each of our clients. We go beyond mere transactions, focusing on building meaningful connections and delivering personalized value through our wealth of expertise. Our aim isn’t just to provide services; it’s to become your trusted partner in achieving lasting success. We navigate challenges together, ensuring your staff’s retention and long-term prosperity. Maintaining the utmost confidentiality and professionalism is not just a commitment but a reflection of our dedication to providing you with an exceptional, personalized experience that earns and preserves your trust.
Beyond Placement
Our commitment extends beyond the placement process. Recognizing the ongoing needs of private service professionals, we offer consistent follow-ups at 15, 30, 60, and 90 days, with an open invitation for support thereafter. Our dedicated team is readily available to provide guidance and act as a valuable resource for principals. Whether it’s staff management, service enhancement, or overcoming challenges, we stand by to assist. Additionally, we empower private service professionals with guidance and resources to elevate their luxury service delivery. At Estate Management Solutions, we take pride in playing a pivotal role in crafting and sustaining your luxury lifestyle!
During Placement Process
In the placement process, we uphold the utmost responsibility. Recognizing that each candidate represents the integrity of EMS, quality, and integrity are non-negotiables for us. Our commitment prioritizes presenting candidates capable of meeting job description standards to the highest degree. While safeguarding the futures of Private Service Professionals, our primary obligation remains to you, the client. Additionally, we are dedicated to aiding Private Service Professionals in fostering positive experiences and career paths, ensuring compliance with all relevant laws.
Here’s What We’ll Do For You:
- Conduct thorough and equal screening for every candidate.
- Offer sincere and candid advice on all aspects of our engagement.
- Safeguard your identities and information until mutual agreement to connect with the candidate.
- Extend support and act as a reliable sounding board before, during, and after the placement process.
Our Packages
All candidates placed by EMS are required to take The Keys to Success When Working in a Private Home.
Quick Hire
Ideal for front-line staff such as Housekeepers & Groundskeepers- Position Consultation
- Job Description Drafting
- Candidate Resume
- Brief 1-page summary of our initial conversations
- Background & Driving Records Check
- Work History & References Check
- 90-day replacement guarantee
The Right Hire
Ideal for Management and Executive Candidates- Position Consultation
- Job Description Drafting
- Candidate Resume
- Principal Identified Screening Questions
- Background and Driving Records Check & Behavior Analysis Interview*
- Work History & References Check
- Extended Replacement Option
- *Behavior Analysis Interview is conducted on the final candidate
The Diligent Hire
For those who want to look beyond the resume- Position Consultation
- Job Description Drafting
- Candidate Resume
- EMS Skills Profile
- Background Check with Behavior Analysis Interview*
- Work History & References*
- Six Month Free Replacement Guarantee
- * Checks can be performed on two candidates
Hogan Assessments can be added to Quick & Right hire packages for an extra fee.
All packages include:
- As many consultations as are needed to draft an accurate Job Description and ensure a successful placement.
- Background screening of all candidates invited to the residence.
- Work History and References Check, Social Media Screening on all candidates who are in serious consideration for the position.
- A 90-day replacement guarantee.
Thank you for your interest in speaking with us.
We conduct all meetings via Zoom. A Zoom Meeting ID will be automatically assigned to our meeting. If you would prefer a phone call, please note it in the discussion topics field.
For Principals, Family Offices, and Hiring Managers
who are looking to hire the RIGHT staff member whose motives and values align with their company or household culture.
For Professionals and Executives
looking to become better leaders and make more than just a move, but the RIGHT move!
Hogan Assessments is EEOC compliant and does not include criteria in their assessments that could discriminate in any way. For a full explanation of the guidelines set forth by the EEOC, please Click Here.
EMS Coaching & Mentorship
After years of finding joy in helping Private Service Professionals succeed in such a dynamic industry with a constantly shifting landscape, we are excited to announce our new offerings to support and develop your career. The following programs offer you a personalized roadmap with a curated selection of invaluable tools and resources to empower your seamless entry into the realm of Private Service!
Manual Development & Mentorship Program
Private Service Career Entry Program
Custom Coaching by the Session
DFW & North Texas: (214) 605-7286 | Austin & San Antonio: (512) 969-8280 | Houston & Gulf Coast: (713) 258-9800
Email the Owner: [email protected] | To Submit Your Resume Click Here