Private Service Professional Resources
The Essentials Class
At Estate Management Solutions, we recognize that the people who work in your home are an integral part of your life and play a crucial role in maintaining the high standards of living that you have become accustomed to. Confidence in your employee’s skills and trust in their integrity is a critical start to a successful working relationship.
The Keys Course
At Estate Management Solutions, we understand the difficulties and stressors that come with searching for a position and the many challenges that come with working in someone’s private space. We pledge to continuously strive to uphold the highest standards of excellence and cultivate an industry that benefits everyone.
Our Service Offerings
Household Staffing & Recruitment
Where we cultivate positive relationships to ensure happiness and success on all fronts! Clarity, Transparency, Honesty, and Mutual Respect are the cornerstones of a successful professional relationship and should be cultivated
Manual Development & Mentorship Program
Where we provide your Private Service Professional with the guidance they need to develop strong professional relationships and the tools and support to cultivate your luxury and create an information legacy for your home and staff.
Blog & Networking Directory
Where we discuss the topics that we get asked on a regular basis and topics we see are the most pressing to our industry. Sometimes ruffling feathers. But when we ruffle feathers, we help with molting, which encourages growth. Growth = Success!
Household Staffing & Recruitment
Where we cultivate positive relationships to ensure happiness and success on all fronts! Clarity, Transparency, Honesty, and Mutual Respect are the cornerstones of a successful professional relationship and should be cultivated
Manual Development & Mentorship Program
Where we provide your Private Service Professional with the guidance they need to develop strong professional relationships and the tools and support to cultivate your luxury and create an information legacy for your home and staff.
Blog & Networking Directory
Where we discuss the topics that we get asked on a regular basis and topics we see are the most pressing to our industry. Sometimes ruffling feathers. But when we ruffle feathers, we help with molting, which encourages growth. Growth = Success!
The Keys Class
The Keys Class is a comprehensive 3.5-hour online course designed to equip our candidates with the necessary skills and knowledge to excel in their new positions. This specialized training covers a wide range of topics, including understanding the nuances of private spaces, respecting clients’ privacy, effective communication, handling delicate situations, and maintaining the utmost professionalism at all times.
The Essentials Course
Upon completion of this course, you will have all the tools you need to develop procedures to protect your Principal’s lifestyle and privacy and a complete guide for collecting the information you will need to set up an operational system for any size home, estate, or service environment. You will also have one of the most valuable assets in our industry: a network of fellow Private Service Professionals that will serve you well in your future endeavors.
Private Service Career Consulation
We provide a tailored roadmap to help you navigate the intricacies and peculiarities of finding a job as a Private Service Professional. You will have centralized access to a range of tools and resources that have been carefully chosen based on our extensive experience in the private service industry to help you identify your path into Private Service.
The Keys Class
The Keys Class is a comprehensive 3.5-hour online course designed to equip our candidates with the necessary skills and knowledge to excel in their new positions. This specialized training covers a wide range of topics, including understanding the nuances of private spaces, respecting clients’ privacy, effective communication, handling delicate situations, and maintaining the utmost professionalism at all times.
The Essentials Course
Upon completion of this course, you will have all the tools you need to develop procedures to protect your Principal’s lifestyle and privacy and a complete guide for collecting the information you will need to set up an operational system for any size home, estate, or service environment. You will also have one of the most valuable assets in our industry: a network of fellow Private Service Professionals that will serve you well in your future endeavors.
Private Service Career Consulation
We provide a tailored roadmap to help you navigate the intricacies and peculiarities of finding a job as a Private Service Professional. You will have centralized access to a range of tools and resources that have been carefully chosen based on our extensive experience in the private service industry to help you identify your path into Private Service.
Private Service Networking Options
Private Service Events Calendar
Calendar of Events
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Parent and Nanny Conference
Parent and Nanny Conference
The Parent and Nanny Conference has 40+ expert speakers - pediatricians, employment lawyers, early childhood educators, parenting coaches and small business experts. From the comfort of your home, you can […]
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5-Star Service Club – LinkedIn Lunch Hour
5-Star Service Club – LinkedIn Lunch Hour
Every Wednesday from 12 pm - 1 pm Central Time, Latricia Friend of CareerDocs, LLC and Peter Van Ryder of Estate Management Solutions host a LinkedIn Audio Event in The […]
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Dallas Private Service Professional Happy Hour
Dallas Private Service Professional Happy Hour
Join us for our monthly Private Service Professionals Happy Hour, where you can connect with like-minded industry professionals over drinks and casual conversation. No speeches, no vendors, no interviews - just a chance to unwind and chat with others who understand the unique challenges and rewards of working in private service.
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5-Star Service Club – LinkedIn Lunch Hour
5-Star Service Club – LinkedIn Lunch Hour
Every Wednesday from 12 pm - 1 pm Central Time, Latricia Friend of CareerDocs, LLC and Peter Van Ryder of Estate Management Solutions host a LinkedIn Audio Event in The […]
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Manual Development & Mentorship Program
This program is intended to aid Private Service Professionals in the development of their household manual and provide them with a sounding board for their obstacles and frustrations in a healthy and productive manner.
Through our one-of-a-kind program, we guide your professional in the collection and organization of information and put them into actionable systems that help improve the operational efficiency of the home and property. During our meetings with your Professional, we also help them improve their understanding of some of the difficulties they will face. Our program covers both hard and soft skills.
What's Included
The Essentials Course – including over 120 templates and resource documents to help develop the Household Manual.
Two (2) 1.5-hour 1-on-1 Zoom Video Conferences with Peter every month.
One (1) monthly call with the Principal to discuss shifting priorities and critical points.
Peter’s direct line to call in the event of a critical issue.
Our Pledge to the Private Service Professional
At Estate Management Solutions, we understand the importance of finding the perfect match between Private Service Professionals and the Principals they serve. Having been in your shoes, we understand the difficulties and stressors that come with searching for a position and the many challenges that come with working in someone’s private space. We pledge to continuously strive to uphold the highest standards of excellence and cultivate an industry that benefits everyone.
What We Will Do
Representing every Private Service Professional with integrity, clarity, and equality. We will screen every candidate with the same diligence, regardless of background or tenure.
Screening our clients, your future Principals, with the same diligence that we screen our candidates. Gathering as much information as possible so that you can make the best decision for you and your career path.
Ensuring our clients follow all local and federal employment laws by placing their professionals on payroll.
Ensuring that our clients are paying acceptable wages for the job as presented, valuing our professionals’ hard work and dedication.
Being as transparent as we can without violating confidences about the potential difficulties or obstacles you may face in your new position.
Provide unintrusive support during the interview process and beyond placement.
Provide honest (and occasionally uncomfortable) feedback that we believe will improve your interview chances.
What We Won't Do
Contact your previous employers or references without your express consent and only after a minimum of one client interview. (based on the dynamics of the position)
Intentionally “ghost” a candidate.
Disclose any information that we discover that falls outside the law as outlined by the governance provided by the EEOC and FLSA.
Knowingly represent Principals that do not treat their employees as the professionals and human beings they are.
Knowingly represent Candidates that may have a negative impact on our clients or business or may cause damage to the Estate Management Solutions brand integrity.
Full Disclosure
Our commitment is to ensure accountability for all parties involved, including the Principal, the Professional, and ourselves. We will offer guidance and support whenever necessary and remain steadfast in upholding what is legally and ethically correct.
However, every candidate should know that an agency is contractually obligated to the Client/Principal. As a business, we must uphold that bargain, but good agencies understand that the happiness involved is critical to the Business; Happy Professional = Happy Principal = Happy EMS
A Balanced Approach
At EMS, we believe that a long-term professional relationship is founded on transparency, clarity, and mutual respect. We ensure that our clients follow all labor and employment laws and provide resources to offer competitive compensation packages. We also ensure that the Professionals we represent are precisely that, Professionals.
Happy Principals = Happy Professionals = Happy Principals = Happy EMS!
Experienced Guidance
With over 30 years of Hospitality & Private Service experience and multicultural perspective, we recognize that the people who work in your home are an integral part of your life and play a crucial role in maintaining the high standards of living that you have worked diligently for. Confidence in your employee’s skills and trust in their integrity is a critical starting point.
The Process
At EMS we charge a $1500 retainer fee* which is credited to your final placement invoice of 20% of the candidate’s annual salary.
Candidates resumes are accompanied by their “EMS Skills Profile,” providing deeper insight into their capabilities as a Professional. We also believe that support after placement is critical in ensuring success. We are there for our fellow professionals, both the ones that pay us and those that get paid.
DFW & North Texas: (214) 605-7286 | Austin & San Antonio: (512) 969-8280 | Houston & Gulf Coast: (713) 258-9800
Email the Owner: [email protected] | To Submit Your Resume Click Here