Based in Dallas Texas, this Zoom-based course will give the Private Service Professional the fundamentals for establishing protocols in a HNW residence that protects your Principal’s luxury lifestyle. You will receive the skillset and resources to organize your service environment, write a household manual & become a better Private Service Professional. Designed with an understanding of the ever-changing nature of our profession. The content has been developed based on real-life Estate Management experiences and input from a variety of industry professionals. Those who get the most out of the course are Estate Managers, Household Managers, Executive Housekeepers, Nanny Managers, and those looking to lay a foundation for their new career.
“Essentials” will begin by covering the intangibles that are some of the cornerstones of our industry. Topics and traits that every PSP should know and embody but aren’t rarely covered in most schools and training. We continue on with discussing how to compartmentalize the estate, residence, or service environment in which you work. We also tackle the integration of this information, including procedural documents, task sheets, punch lists, and emergency plans into a Household Manual.
Upon completion of this course, you will have all the tools you need to develope procedures to protect your Principal’s lifestyle and privacy and a complete guide for collecting the information you will need to setup a operational system for any size Home, Estate, or Service Environment. You will also have one of the most valuable assets in our industry, a network of fellow Private Service Professionals that will serve you well in your future endeavors.
No Airfare, No Hotels, No Meal Expenses. Just you, your computer and a great group of PSPs on Zoom!!
Over 120 resource documents and templates to help cultivate a household manual. Including:
- Course Book in PDF format
- Estate Manual Index
- Trello Template to Guide the Collection of Information
- Estate Manual Templates in Word & Excel Form
- Task Sheet Templates
- Profile Templates
- Emergency Preparedness Documents
- Non-Disclosure Agreement
- Employment Agreement Template
- Separation Agreement Template
- I-9 & W-4
- IRS Publication 926 – Household Employer Tax Guide
- Basic Housekeeper Job Description
- Hypoallergenic Cleaner Recipe
- Plus more added regularly.
- Ego vs. Confidence
- Maintaining Professionalism
- The Myth of the Job Description
- The Relationship
- Problems vs Solutions
- The Creep Factor
- The Chaos Factor
- Tone is Emails & Texts
- Communication Methods
- Finding your place in the home
- Working with your Principals
- 30-60-90 Day Plans
- Managing Employees – Leadership vs. Management & Motivating Employees
- Employee development and Reviews
- Estate Compartmentalization
- HR Fundamentals
- Setting up an Estate Email and Calendar system
- Accounting Fundamentals
- Labor Budgets
- Computer Software Options
- Sourcing and Managing Vendors
- Principal & Household Profiles
- Task Sheets
- How-To Documents
- Site Plans
- Bringing It Together
Classes are scheduled for 10 AM – 6 PM Central Time
October 1st & 2nd 2022 ~ FULL
See you in 2023!
~ 2023 Schedule Coming Soon ~
Peter has taken his years of private service expertise and made it available to others to learn and excel in this industry. He brings real solutions to everyday issues for today’s professional private service staff. Attending his session will not only enhance your career but help take it to the next level. Honest, concise, entertaining and educational! Don’t miss this opportunity to learn from an industry leader.
I highly recommend anyone in this Service Industry to take any course that Peter Van Ryder offers. I received a wealth of knowledge from an outstanding professional and the information Peter shared is priceless!
This course is “Essential.” Priceless. I want to recommend straight up, that every Private Service Professional, as well as those who employ a professional service heart take this course at your earliest convenience. I am a Private Service Professional with multiple roles in a few homes.” I felt that everything I learned was applicable to my many roles and will serve as lasting information, guidance, and assistance in my long-term career goals. So descriptive, detail-oriented, and professionally empowering; coupled with “Peter’s Pearls of Wisdom” to lead by example. The collateral material (templates, forms, documents, contracts, task sheets, etc.) alone is priceless and would take years to create. This course makes for building your Greatest Success, and Harmony in the home and staff. I am proud to be an EMS Essentials Course Alumni and Carry my badge of honor to Peter and The Private Service Industry. This continued education will serve the higher good of my principals, other estate staff, and vendors. Lift me up and carry me and my professional goals for a long time.
Peter is a fantastic educator with real and vast experience in the field. I came looking for more education, that is what I got….plus so much more. I am coming away with skills I can directly use at work. I look forward to taking part in more of Peter’s courses!!! Fantastic value for all that you get. I was also able to connect with a group of fantastic fellow professionals. Thank you so much, Peter!!
Your course was the best! High quality. University level presentation, consise , substantial information, and interesting. The best part was your true generosity in sharing all of your expertise, and knowledge. I can honestly say there are no areas that need improvement.
Not only did I learn new skills and how to improve the level of service showing value to the Principals, I was given a different, fresh and new perspective on the business as a whole. Thank you Peter!
The Essentials of Household & Estate Management course was truly an awakening, I did take other courses but nothing like this one. It was very informative! I learned a lot and I feel confident about working in private service. It was a wonderful experience-I will share this course with my nanny friends. Thank you Peter!
Truly enjoyed the class via Zoom – nice class size and very informative. excellent follow-up as well. Peter is a great resource for any in the industry.
Frequently Asked Questions
Is this course designed for the beginner or the seasoned professional?
While the original idea behind the course was to help those coming into the industry find their way and guide them through the gauntlet that is our industry, it has developed over time to include material that is applicable to any position, in any home or estate, at any level of your career. We have had many seasoned professionals that have walked away from class very happy with the content.
If you are not sure if the content is for you, we encourage you to call and discuss it. If we do not feel like you will find any value in the course, we will point you in the direction of education better suited to your current career needs. We promise there is no hard-sale, we want you to happy and comfortable in your decision.
Is there a Certificate included?
Yes, we offer a certificate of completion that will be mailed to you after completing the course. Most US agencies are aware of our course and we welcome a call from any agency or principal to verify attendance and content.
What times are the class?
Class times are 10am to 6pm Central Standard Time.
What is the Cost of the Course
THe Essentials of Household & Estate Management is $699 for the two-day course.
Can I get a refund?
Since the course templates and documents are sent after payment of your invoice, we do not offer a full refund. We will happily refund 50% of your course cost and apply the remaining 50% to a future registration.
What if I have more questions?
We encourage you to call to discuss our course, we want to make sure you are making the right decision for the position you are in. If we don’t believe you will get anything from the course, we will point you in the direction to find the resources you need. We make no promises of success or placement and will never pressure sell you on anything, we are passionate and confident in our material and that’s all you’ll have to suffer through. Click Here to be taken to our calendar to schedule some time to chat. We can schedule a time via Zoom or the Phone.