House Manager or Household Manager
A Household Manager is responsible for handling the daily operations of a household and responding to the homeowner’s needs. Unlike an Estate Manager, the House Manager is more hands-on in nature and is most commonly responsible for only one service environment. Excellent communication, organization, and leadership skills are common traits among successful House Managers. In addition, hiring a House Manager adds hours of freedom to your schedule and confidence that your household is run responsibly and according to your vision. Household Managers will generally spend 70% of their time on active work and staff management and 30% of their time in the office.
~ A good House Manager knows how to create luxury in any environment. ~
Household Manager Responsibilities Can Include:
- Ability to seamlessly fit into a harmonious work environment.
- Strong communicator, both written and verbal.
- High level of discretion, loyalty, integrity & honesty.
- Highly organized & an excellent eye for detail.
- The lost art of Household Manual creation. (for more assistance on this, please visit our Essentials Class page by Clicking Here)
- Supervising and managing the residence and property on a daily and weekly basis.
- Vendor Management & Supervision – Setting appointments for house repairs and maintenance.
- Vendor & Employee contract review and file/record keeping.
- Daily, Weekly, Monthly, Semi-Annual, and Annual property & household inspections.
- Create task sheets, checklists, preference profiles, and how-to documents to help with the efficiency of luxury service delivery.
- Manage front-line staff of one service environment.
- Handle simple house maintenance like changing air filters, light bulbs, diffusers, etc.
- Being hands-on with all administrative duties, including creating Household Operational budgets, managing household schedules, and approving invoices.
- Household Inventory Management, including establishing the inventory and restocking things as needed.
- Ensuring the service environment they are responsible for is maintained to the highest cleanliness and operational standards.
- Run errands as needed (e.g., dry cleaning, shoe repairs/shine, groceries, pick up prescriptions, etc.)
- Laundry upkeep.
- Lite Housekeeping, such as daily kitchen cleaning and organizing.
- Cooking or meal prep as needed.
- Petcare as needed.
- Holiday decorations.
** While a Private Service Professional can handle most if not all of the above tasks, it is important to remember that every task takes time, and Employers should listen to their staff when they express how much time something takes to accomplish their duties. Your staff is dedicated to you, and "No" is not a part of their dictionary. If they ask if something should take priority over another task or ask to delegate the task to maintain efficiency, they are really saying that their plate is full and additional tasks might prevent them from doing other duties.
Principals: If you are in need of a Private Service Professional and want a company that genuinely cares about its clients and candidates, please select one of the options to the right.
Candidates: If you are looking for a position, please check out our EMS Domestics for a complete list of our open positions and discover how to submit your resume.