Overview

Newly relocated young couple is looking for a hands-on Household Manager to help reduce the amount of people and vendors they have coming and going through the house.  The home is 6,000 sq. ft. on 8 acres.   The Mr. & Mrs. are looking for a Swiss Army knife that can step in as needed and take the domestic duties off their shoulders.  The home is comprised of Mr., Mrs., 2 small dogs and 3 cats, plus occasional foster animals. The ideal candidate will be able to maintain a highly dynamic schedule for the majority of the year with semi-frequent overnights to pet sit while Principals are out of town.  The schedule tapers off in January – March while Principals are in a secondary residence.  The candidate should have a clean driving record and comfortable providing transportation to/from the airport and event locations for Mrs. Schedule: Varies Greatly (See notes at bottom) Compensation:  $90,000 - $95,000+ (DOE) Benefits: 15 days PTO, TBD additional

Requirements

• 5+ years industry experience.
• Non-Smoker
• Valid driver’s license with clean record.
• Capable of passing extensive background check and BAI interview.
• Strong communicator, both written and verbal.
• High level of discretion, loyalty, integrity, and honesty.
• Highly organized & excellent eye for detail.
• Can work independently and remotely.
• A strong working understanding of the following programs:
  • Control 4
  • Microsoft Office
  • Apple iCal, Notes, Files, iMessages
  • Gmail & Google Drive
  • A strong comfort level with technology and common household and mobile apps.

Duties & Key Success Factors

• Daily management of the interior and exterior of the home and property.
• Work closely with the Mrs. to ensure:
  • Vendor calendar that does not conflict with Principal calendar and is scheduled as to minimize impact on the Principals.
  • Identify issues with solutions. In some cases, take initiative to address an issue and advise the Principals after.
• Light housekeeping to maintain the cleanliness of the home in between housekeeping team visits.
• Cultivate household manual and work on other digital projects when not at residence.
• Establish and manage household inventory.
• Fleet Management of 3 vehicles.
• Simple meal prep. Execute meal plan of pre-prepare meals.
• Grocery shopping, pantry, and refrigerator stocking.
• Pre-Arrival & Post-Departure care of guest suite when guest arrive.
• Rare event execution assistance.
• Help with specialty creative projects.
• Regular Airport & Event pick up/drop off.
• Overnights as needed for pet sitting (3 - 7 days per stay).
• Use of personal vehicle for work errands. Reimbursed at IRS rate.
• While principals are away, be the first call for any alarms or needs checks at the residence.

Other Considerations

Schedule Notes: Below is an example of what to expect schedule-wise.  The candidate will meet with Mrs. on a weekly bases to discuss the scheduling needs for the following week.  Mrs. works diligently to provide as much advance notice as possible for travel.

• March – January:
  • 6-day work week with Thursday off.
  • Hours can vary from 2pm – 7pm or 9am – 2pm Friday to Wednesday depending on Principal’s schedule for that week.
  • Most days won’t exceed 5 hours at the residence, and rarely a full 8-hour day.
  • Principals travel for 3 – 7 days twice per month. During these times, the candidate will stay at the residence to care for the fur-babies. (guests not allowed)
• January – End of March (Preferred time to take PTO):
  • Travel to secondary home to prep for Principal’s arrival.
  • Pantry & Fridge purge.
  • Project Management.
  • Regular household inspections.
  • End of March - return prep.

Physical Requirements

• Ability to lift 40 pounds and capable of using a ladder up to 6’
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day

Overview

Prominent South Texas Couple seeks an experienced housekeeper to care for their primary residence in Terrell Hills, Texas.  The property is just under 8600 sq. ft. total on ½ an acre. This candidate should be able to harmoniously fit in with the current staff and will report directly to the Estate Manager that has been with the family for 14 years and will work alongside a houseman and part-time Chef. The ideal candidate should have a strong foundational knowledge of housekeeping in a luxury home and be able to step in a couple of times per week to cook meals for the Mr. & Mrs. when the part-time Chef is not available.  Cooking quality and invisible service will be major success factors in this position. Schedule: Generally, Monday – Friday 8:30am – 4:30pm Compensation:  $65,000 - $70,000+/year (DEO) Benefits: 10 days accrued PTO, Full Health, 401k (details at bottom)

Requirements

• Highly organized & excellent eye for detail
• Non-Toxic Chemical use knowledge
• Non-Smoker
• Pro-active, hardworking, and honest
• Ability to work independently and as part of a team
• Ability to work late and on weekends as needed
• Strong communication skills, both verbal and written
• Ability to care for fine fabrics and furnishings
• Valid driver’s license with clean record
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Self-sufficient & Self-driven. Doesn’t need handholding.
• Familiar and comfortable with Apple products and applications
• An understanding of invisible service and how to navigate the home quietly.

Duties & Key Success Factors

• Daily cleaning, care and maintenance of main residence and guest house (approx. 8,000 sq ft)
• Housekeeper will work as part of a team onsite which include a Houseman and Estate Manager
• Laundry, ironing, and closet organization
• Cooking and meal prep for two people
• High attention to detail
• Running errands and/or grocery shopping as needed
• Management and organization of closets, pantries, etc.
• All additional organization of home
• Care of fine furniture, art, antiques, etc.
• Polishing of and care for all silver, brass, china, etc.
• Flexibility to work overtime as needed
• Flexibility to work occasionally at other locations (within Texas) when needed
• Help prepare for events in the home
• Packing and unpacking garments for travel
• Greeting guests, receiving packages, and answering phone calls
• Serving occasional guests as needed

Other Considerations

Work Schedule:

This is a full time live-out position. Family travels 30-40% of the year. Housekeeper will not be expected to travel, however occasionally working at other properties (within Texas) should be expected. General work hours are Monday – Friday, 8:30 am-4:30 pm, however some weekends and overtime hours will be required.

Benefits:

Offering a comprehensive benefit plan including, health, dental, vision and life insurance coverage. After 90 days of employment, you will also be eligible to participate in the company 401(K) plan. Benefits will be effective on the first of the month following 60 days of employment. You will receive 10 days / 80 hours of PTO, accrued at the rate of 3.08 hours biweekly throughout the calendar year.

Physical Requirements

• Ability to lift 50 pounds
• Frequent bending, stooping, and stretching
• Ability to use a ladder up to 6’

Overview

Schedule: To Be Determined Compensation:  $25 - $30/hour Benefits: Health & PTO A well-established family in Odessa Texas is looking for an experienced gardener and groundskeeper to care for their newly constructed property.  The property is on # acre with a 10,000 sq. ft home on the grounds. It has a throughout that will be maintained. The ideal candidate should have a firm foundational knowledge of plants and their care and be capable of handling exterior maintenance, cleaning, and supervision or active execution of specialty projects. Including sourcing and pricing plants for regular maintenance and replacement as well as requested seasonal color projects.

Requirements

• 5+ years of industry experience
• Non-Smoker
• Valid driver’s license with a clean record
• Knowledge of gardening techniques and methods
• Highly organized & an excellent eye for detail
• Non-Toxic Chemical use knowledge
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & an excellent eye for detail.
• Self-sufficient & Self-driven. Doesn’t need handholding.

Duties & Key Success Factors

• Daily walkthroughs to pick up trash and note needed repairs. Communicates property needs to Principals on a regular basis.
• Maintain exterior cleanliness.
• Special project help (specialty event planting, exterior seasonal decoration)
• Mowing (weekly in winter, bi-weekly in summer)
• Pruning, trimming, deadheading, and replacement of dead plants.
• Keep landscaping beds clean and maintained.
• Seasonal planting
• Sprinkler system maintenance and repair (PVC knowledge)
• Pool maintenance, chemicals, and basic equipment repairs.
• Koi Pond maintenance and feeding.
• Exterior cleaning (driveways, patios, doorways, light fixtures, gates, garages, gutters, windows)
• Cleaning and maintenance of "outbuildings/structures."
• Assist with interior items when requested by the Principal or housekeeper.

Other Considerations

Initial projects will include learning the systems of the new property and helping the family move in and set up.

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

Overview

We are seeking a skilled Property Manager to oversee the daily operations of a client’s recently purchased home in Austin, Texas.  The household is home to a long-established High Net Worth (HNW) couple who recently relocated to the area.  The ideal candidate will be a hands-on problem solver with strong mechanical and technological skills, capable of diagnosing and troubleshooting issues in both the house and on the property.  The candidate should be able to handle small repairs independently and coordinate larger or warranty items with vendors as needed. The home is a Spanish Mediterranean-style architecture home with three stories covering approximately 14,000 sq. ft with six bedrooms (including the main house and guest apartment.) Schedule: Monday – Friday 9am – 5pm (with flexibility) Compensation:  $85,000 - $95,000/year Benefits: Medical, 401k, a very liberal and generous PTO policy.

Requirements

• 5+ years of industry experience.
• Non-Smoker
• Valid driver’s license with a clean record.
• Capable of passing an extensive background check and BAI interview.
• Strong communicator, both written and verbal.
• High level of discretion, loyalty, integrity, and honesty.
• Highly organized & an excellent eye for detail.
• Can work independently.
• Mechanically inclined.
• A strong working understanding of the following programs:
  • Control4
  • Outlook365 (primarily)
  • Microsoft ToDo
  • Google Workspace
  • DocuSign & Adobe
  • Ability to quickly pick up new technology and apps.

Duties & Key Success Factors

• Daily management of the home and the property.
• Upkeep of exterior cleanliness.
• Active management of assigned tasks through Microsoft ToDo.
• Management and direction of weekly 1099 Landscaping team. The team comes to the main property once and to the boat slip once per week.
• Continue to cultivate Vendor Lists and Vendor Policies & Procedures.
• Establish & manage household inventory.
• Ensure boats and water toys are ready to go (7 consecutive boat spaces at the bottom of the hill.)
• Update and maintain the existing Household & Estate Manual.
• Care of Tortoise.
• Knowledge of Solar Powered electrical systems.
• Work closely with the Chief of Staff/Household Manager to ensure the family is supported.

Other Considerations

Primarily report to the Mrs. There is a Beehive/colony on the property that a Beekeeper maintains.  Candidates who are allergic to bees should consider the risk. For strong candidates, this position will grow to encompass additional homes in California & Oregon.  As the position expands in scope and responsibility, the salary will be adjusted to accommodate the additional tasks.

Physical Requirements

• Ability to lift 50 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

 

Overview

Location: Fort Worth, TX (DFW candidates will be given priority) Schedule: Tue-Fri 7a.m- to 5p.m on-call as needed. Compensation:  $100,000 Benefits: None. NOTE:  Only those local to DFW are currently being considered. A long-established North Texas couple needs an experienced Household/Estate Manager to care for the property and home.  Discretion and Integrity are paramount.  Your responsibility will be the oversight and management of the 20-acre primary residence in east Fort Worth.  The main house is 10,686+ sq. ft., with two additional guest houses.  You will work in tandem with the Chief of Staff and the Director of Security to ensure the smooth operation of the home and the peace of mind of the Principals. The client is seeking a polished and professional house manager to oversee, coordinate and assist with all aspects of the home. The ideal candidate will embody all the requirements listed below. This person must also have the ability to coordinate with clients to manage accounts and budgets, engage local construction vendors for improvement projects, and create household manuals, schedules, and active lists.

Requirements

• 7-10 years experience of managing a Residence for HNW clients.
• Established longevity.
• Ability to seamlessly fit into a harmonious work environment.
• Strong communicator, both written and verbal.
• High level of discretion, loyalty, integrity, and honesty.
• Highly organized and excellent eye for detail.
• Valid driver’s license with a clean record.
• Capable of passing an extensive background check and BAI interview.
• Proven ability to negotiate contracts with various vendors (landscaping, maintenance etc.)
• Proven experience with providing oversight of major landscape and maintenance projects.
• Execute and adhere strictly to a non-disclosure agreement.
• A strong working knowing Microsoft Office Suite

Duties & Key Success Factors

Household Manager responsibilities include but are not limited to:

• Full charge Household & Property Management.
• Setting appointments for house repairs and maintenance.
• Create and execute a vendor onboarding and management process/policy.
• Create a list (excel and contact database) of vendors and contractors for various trades.
• Create and maintain Household & Property Inventory.
• Manage, train, and develop household staff as needed.
• Inspect the property weekly for repairs or maintenance. Independently coordinate small projects and discuss options for large ones with the Principal.
• A strong understanding of swimming pool chemicals and maintenance is preferred.
• Handle simple house maintenance like changing air filters, light bulbs, diffusers, etc.
• Being hands-on with all administrative duties, including:
  • Invoice management and approval.
  • Assist with Establishing and maintaining a Household Operational Budget.
  • Receipt coding and collecting for staff credit cards.
  • Managing household staff schedules.
• Ensure that the home and property are kept at the highest standards of cleanliness.
• Run errands as needed (e.g., dry cleaning, shoe repairs/shine, groceries, pick up prescriptions, etc.)

Other Considerations

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Overview

Schedule:  TBD/Open to Discussion Compensation: $100,000 - $120,000/year for Property Manager Benefits: Full health coverage, 30 days PTO, Year-End Bonus. Established family in Dallas with a history of long-termed employees is looking for a Property Manager to care for their lake property on Cedar Creek Lake. The property is 100 acres with a main house and several outbuildings (boat house, guest house, guest cabin, and chapel). Your job will be to maintain the property, in aesthetics and function. Discerning what needs to be done, acting upon those issues, resolving them, and ensuring they are complete and done to the standards of the Principal and Family Office is your primary job function. Maintaining a  professional and positive image in the local community is paramount. “We need to continue to be viewed by the local community as having honor and integrity.” The ideal candidate will be reserved and have good social awareness, knowing when to be an active listener and when to respectfully disengage from conversations.

Requirements

• 5 - 10 years industry experience.
• Non-Smoker preferred.
• Valid driver’s license with clean record.
• Capable of passing extensive background check and BAI interview.
• High level of discretion, loyalty, integrity, and honesty.
• Highly organized & excellent eye for detail.
• Strong English and Communication skills.
• Familiarity with Apple Products (Pages, Numbers, & Notes.)
• Familiarity with Savant, Lutron, and AppleTVs.
• Staff Management.
• Bi-Ligual (Spanish/English) preferred but not required.

Duties & Key Success Factors

• Ability to seamlessly fit into a harmonious work environment.
• Strong understanding of Horticulture.
• Manage a team of 12 staff members.
• Strong communicator, both written and verbal.
• Monitor weather to prepare for any potential weather emergencies.
• Manage daily access to the property.
• Cleaning, care, and inspection of vehicles. Including ATVs, recreational vehicles, boats, and property maintenance equipment. Coordinate repairs.
• Maintaining and cleaning the garage and gathering spaces.
• Maintain and troubleshoot any mechanicals that fails. Coordinate repairs.
• Ensure the property is maintained and ready for the Principal visits at all times.
• Oversee renovation projects and report to the Principal & Family Office.
• Find creative solutions to reoccurring issues.
• Coordinate property fuel deliveries.
• Pre-Arrival prep of the main house perimeter to ensure a welcoming environment.
• Pre-Arrival and Post-Departure checklists and inspections for Principals and Event Guests.
• Be available for walks with Mr. and/or Mrs. to discuss new and ongoing projects and report to Family Office.
• Cleaning, refinishing, and repair of patio and exterior furniture.

Other Considerations

The family office is also considering a couple for this position.  The compensation will be adjusted appropriately, and the ideal candidate will be able to provide the following duties:

• General household cleaning and tidying.
• Laundry and ironing.
• Cooking and assisting in the kitchen.
• Running errands.
• Food & Beverage supply and stocking.

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 8’

Location: Houston, TX (I-10 &  Lopp 610) Schedule:  TBD/Open to Discussion Compensation: $25 - $30/hour Benefits: 20 days PTO, Paid Holidays

Overview

A young and growing family in west Houston is looking for a property caretaker to care for their newly constructed home and grounds.  The family is a down-to-earth Texas family with strong roots that value the people around them.

The ideal candidate will have a strong history of grounds and property care and can ensure the grounds and household mechanicals are cared for.  They will be self-motivated, articulate, and able to cultivate a positive relationship with the principals and vendors.  Additional responsibilities will include basic household maintenance and minor repairs.  We are searching for a jack of all trades that will enjoy cultivating a beautiful environment.

Requirements

• 5 years industry experience
• Non-Smoker
• Valid driver’s license with clean record
• Valid Passport
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & excellent eye for detail.
• Punctuality
• Strong English and Communication skills

Duties & Key Success Factors

• Communicate property needs to Principals on a regular basis
• Highly organized & an excellent eye for detail.
• Mowing (weekly in winter, bi-weekly in summer)
• Bed cleaning
• Pruning, trimming, deadheading, and replacement of dead plants.
• Seasonal planting
• Sprinkler system maintenance and repair (PVC knowledge)
• Pool and pool equipment maintenance/diagnostics
• Exterior cleaning (driveways, patios, doorways, light fixtures, gates, garages)
• Property walks to check fencing and poison ivy and poison oak.
• Non-Toxic Chemical use knowledge
• Transport vehicles for maintenance as needed.
• Heavy lifting
• Furniture & toy assembly and general household repairs.
• Special project help
  • Cleaning and maintenance of "outbuildings/structures"
  • Property clearing as needed
  • Holiday decor

Other Considerations

While the ideal candidate will fill all the above requirements and success factors, the families are willing to provide training resources to a candidate that fills 90% and demonstrates a positive outlook and strong work ethic. Social Media: Pictures of the children, the residence(s) and/or other assets should never be posted to social media at any time. Any pictures taken for information or informative purposes should be deleted after sending.  If a backup is needed, the photo should be uploaded to the family’s cloud drive and immediately deleted from the device. Punctuality: It is absolutely required that the Principals can count on you 100% and that you are punctual in getting to the residence for your assigned hours.

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

While we do not have any current open positions, Estate Management Solutions is always looking for experienced laundresses.  We would like to have your resume onfile in the event we have a client that needs you.  We will not ask you to fill out any additional paperwork or forms unless we have a position that you are interested in. If you have any of the below skills, we want to hear from you!

Requirements

• 5 – 10 years of industry experience
• Non-Smoker
• Valid driver’s license with a clean record
• Capable of passing an extensive background check and BAI interview
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & excellent eye for detail.
• Self-sufficient & Self-driven. Doesn’t need handholding.

Duties & Key Success Factors

• Responsible for all household laundry
• Remarkable skill in ironing various clothes and linens
• Sound knowledge of various fabrics and sewing techniques.
• Knowledge of clothing (tears, rips, buttons, hems, etc.)
• Familiarity in stain removal procedures and processes
• Experience with eco-friendly, non-toxic options of cleansers and detergents
• Sort, manage and inventory clothing requiring dry cleaning services
• Organize all household laundry, hanging and folding items into assigned closets
• Wardrobe management and organization
• Catalog and care of designer and couture garments and accessories
• Packing and unpacking clients and their families before and after travel
• Liaising with vendors and contractors as required
• Pet care and automobile carpet and upholstery cleaning
• Inventory Management of all items Laundry related.  Including supplies, linens, garments, accessories, etc.

Other Considerations

• Ability to go the extra mile when needed to get the job done
• Flexible scheduling with availability to work overtime and weekends as needed.
• Flexibility to work nights, overtime, or weekdays as needed
• Ability to work independently and as part of a team
• Exceptional organizational and time management skills

Physical Requirements

• Ability to lift 30 pounds
• Frequent bending, stooping and stretching
• Ability to negotiate a multi-story house with stairs
• Ability to use a ladder up to 6’

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Location: Dallas, Tx. London in the summer months. Extensive travel throughout the year. Schedule:  46+ hours per week. (extra hours available during travel) Compensation:  $31 BOE (+$125 overnight fee for travel) Benefits: 10 days PTO, 3-5 sick days, 5 Paid holidays to be discussed with family

Overview

A loving family based in Dallas, Texas, with a home in London, is looking for a full-time+ Nanny to round off their existing team and support the family as a whole.  They travel far and wide with their children and are looking for a Full-Time Nanny to partner with the current Nanny Manager in caring for their children (ages 3 & 8-years-old) and home, errands, and meal prep wherever that may be at that moment.

This incredible family is looking for a candidate that is comfortable in their own skin and demonstrates being comfortable in the home, in front of the Principals, their friends, and their children.  The ideal candidate will be capable and comfortable with international travel and has the ability to be dynamic with their schedule to allow for the Principal’s work or social obligations and pre-scheduled travels; this responsibility is shared with the Nanny Manager.

Client Note: We’re not the usual 9-5 family set-up, and that’s by design. We love the stability of our home life here in Dallas and the excitement of showing our kids the world through travel. We’re saving a seat on the next plane out just for you!

Requirements

• 5 – 10 years industry experience
• Non-Smoker
• Valid driver’s license with clean record
• Valid US Passport & Global Travel ready
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & excellent eye for detail
• Punctuality and flexibility with schedule
• 50 overnight stays per year (included in compensation package)
• Understands how to maintain boundaries while navigating family dynamics
• Experience traveling with families
• Emotionally well-adjusted (critical factor)
• Comfortable working as a team to support the family
• Understands maintaining professional boundaries. Doesn’t let their own issues impact their professional environment

Duties & Key Success Factors

Shared Childcare Duties:

• Engaging with the children including doing arts and crafts, reading books, going to the library, and museums, assisting with homework
• Helping children with general hygiene
• Supervising and administering bath time as appropriate
• Organizing children’s play area
• Taking children to and from appointments as necessary
• Teaching manners and other socially appropriate behavior
• Taking children to parks and playgrounds
• Packing and unpacking for family trips
• Light Housekeeping (vacuum, sweep, stay current on the laundry)
• Grocery shopping and light meal prep
• Household supply shopping and keeping track of household items

Other Considerations

Schedule:

• Saturday; 3:00 p.m. – 10:00 p.m.
• Sunday; 8:00 a.m. – 8:30 p.m.
• Monday; 6:30 a.m. – 8:30 p.m. (additional hours available)
• Tuesday; 6:30 a.m. – 1:00 p.m. (additional hours available)
• Wednesday; 6:30 a.m. – 1:00 p.m. (additional hours available)
• Principal’s travel includes Los Angeles, London (summers) and other international locations.

Personal Cell Phone: The family’s expectation is that their staff will not make personal calls or texts while supervising the children or driving. Social Media: Pictures of the children, the residence(s) and/or other assets should never be posted to social media at any time. Any pictures taken for information or informative purposes should be deleted after sending.  If a backup is needed, the photo should be uploaded to the family’s cloud drive and immediately deleted from the device. Punctuality: It is absolutely required that the Principals can count on you 100% and that you are punctual in getting to the residence for your assigned hours.  

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

OVERVIEW

A top-level, best-in-class professional Head Housekeeper with the ability to anticipate the needs of the unique lifestyles of the clients and their properties. The Head Housekeeper is directly responsible for the management of every aspect of housekeeping, laundry, staff training, wardrobe management, and supplies inventory while providing outstanding personal service to the family.

The Estate Manager is searching for a candidate that can remain professional in a busy environment.  The ideal candidate will be a positive influence on the home and staff and adhere to strict standards of office and household organization.  Someone with a strong work ethic that demonstrates their enjoyment and passion for what they do.

Schedule: Monday – Friday 8:30 – 4:30 (most weeks) Compensation: $80,000 – $85,000 + Full Benefits Geo Preferences: Prefer local but willing to relocate exceptional candidate

REQUIREMENTS

• 5 - 10+ years experience in a formal home, superyacht, exclusive resort, or butler education.
• Non-Smoker
• Valid driver’s license with clean record
• Capable of passing extensive background check and Behavior Analysis Interview.
• Strong communicator, both written and verbal. Ability to offer and receive constructive feedback. Strong interpersonal and communication skills.
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & an excellent eye for detail.
• English proficiency is required.  Bi-lingual is a bonus.
• Regularly communicate and collaborate with Estate Manager.  Must maintain a high level of confidentiality. Able to delegate, with the ability to see the big picture.
• Be proactive and emotionally intelligent in leadership.
• Excellent record-keeping capabilities and maintaining logs and reports of the results of inspections.
• Ability to travel for short periods (2 - 4 week at a time)

DUTIES AND RESPONSIBILITIES

Collaboration with Estate Manager

• Perform and adhere to directions from Estate Manager.
• Provide feedback on housekeeping staff, and suggestions for improvements.  Including staffing and procedural changes.
• Staff Schedules and PTO coordination to ensure proper coverage.
• Evaluate housekeeping staff and provide feedback on productivity, efficiency, quality, and attention to detail.
• Assist Estate Manager with vendor oversight, as requested.
• Develop and maintain detailed room-by-room housekeeping checklists, travel procedures and checklists, household housekeeping manuals, and inventory lists for all residences and the Florida Office.
• Facilitate communication and updates between the housekeeping staff, Estate Manager, and Executive Assistant.

Staff Management

• Daily inspections of staff’s work. Daily to-do lists. Nightly follow-up. Provide feedback on the day’s performance.
• Lead by example and cultivate a team atmosphere.
• Ensure each team member understands their responsibilities and they have the proper tools, equipment, and supplies to do their job.
• Ensure that each team member follows health and safety regulations.
• Report any and all hazardous, unsafe, high risk and non-compliant work issues to Estate Manager immediately.
• Ensure appearance standards are maintained.
• Ensure that each team member is taking rest breaks and lunchtime and are reporting their timesheet properly. Approve each timesheet by Monday evening for the previous week.

Housekeeping Responsibilities & Coordination

• Approve and implement the right cleaning supplies and correct cleaning methods by internet research or manufacturer’s recommendations, and insure that each housekeeping staff understands and uses these approved methods.
• Coordinate and ensure the performance of general and in-depth cleaning for all residences with a hands-on approach.
• Handle the daily graces (i.e., fresh towels in the bathrooms, making beds, wiping bathroom and kitchen counters, loading and unloading dishwasher, etc.)
• Responsible for the care of fine furnishings including antiques and artwork.
• Empty trash and organize recycling.
• Wash inside windows, woodwork, etc.
• Polish silver as needed.
• Launder, iron, and press clothing.
• Organize and maintain all clothes, closets, and drawers as needed.
• Assist with packing and unpacking.
• Organization, inventory, and upkeep of storage unit.
• Organize and maintain stock of office supplies, office provisions, and household staff uniforms.
• Place orders and take deliveries as needed.
• Order, replace, and maintain interior flora.

Other Duties and Responsibilities

• Prepare and serve breakfast, light snacks, occasional meals, and order take-out in the absence of the chef.
• Table settings and service.

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6?

Schedule:  Primarily weekdays, limited after-hours requests. Compensation: $80 - $100k/year Benefits: Medical, PTO, Bonus, Retirement

Overview

Very private family in RURAL North Texas is looking for a highly discrete professional to maintain their large property in far north Texas. Close to the border of OK.  Primary responsibility will be to maintain the grocery and sundry inventories, coordinate vendor access to the various buildings on the property, and keep them in a ready state at all times.  The candidate will also be responsible for coordinating access to the main house to minimize the impact on the Principals.  This role will report to the Chief of Staff (5 years tenure with family and promoted from within) and will work hand in hand with the Property Manager and long-tenured current Personal Assistant.  The primary residence property is 160 acres with 5 buildings.  6000 sq. ft. main house, 2 ancillary houses, 1 storage barn, and 1 office barn. The principals are genuinely nice people who strongly emphasize their privacy.  The ideal candidate will seamlessly integrate into the team to ensure that the minutia of life is never experienced by the Principals.  She will work to ensure that all household policies are followed and adapt their service delivery as situations and preferences change and evolve.

Requirements

• 2 - 5 years industry experience
• Non-Smoker
• Valid driver’s license with clean record
• Capable of passing extensive background check, BAI interview, and Social Media check.
• Ability to identify issues and address independently
• Strong communicator, both written and verbal
• Ability to cultivate a harmonious work environment.
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & excellent eye for detail.
• Experience with Trello, Microsoft Office, Google Docs
• Experience managing multiple calendars
• Understands how to deliver Invisible Service.
• Ability to adhere to company privacy policies without compromise.
• Understanding of Trello, Google Suite & Microsoft Office.

Duties & Key Success Factors

• Household vendor access scheduling.
• Grocery supply and inventory. The closest Whole Foods is 54 miles away.
• Meal & Food prep.
• Household and personal assistant errands.
• Light housekeeping between weekly contracted team visits.
• Manage calendar for efficient access to house. Coordinating household access to minimize Principal impact.
• Build out checklists for standards and integrate them into the project management system.
• Capable of providing seamless service without being intrusive.
• Able to anticipate Principals’ needs and develop plans to address future needs.
• Assist with travel coordination when needed.
• Rare travel to other homes to help with set up prior to visit.

Other Considerations

• Principals are warm and friendly but also private and enjoy their alone time. An ideal candidate will know how to balance the needs of the house with the privacy preferences of Mr. & Mrs.
• There are three residences all within 7 miles of each other that the principals use and that will need service. One primary, two would be considered cottages, less than 2,000 sf. ft.
• This individual needs to be extremely flexible in their work. Few days go exactly as planned.

Physical Requirements

• Ability to lift 40 pounds.
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

Please use the field directly below to submit your resume.  DO NOT USE the Apply Online field at the bottom of this page.

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Overview

Schedule: To Be Established - Full Time Compensation:  $30 - $35/hour Benefits: Medical, Dental, 401k & PTO Luxury residence in Austin is seeking a strong Laundress with the ability to proactively manage bespoke, couture clothing, as well as all other soft goods in the household. Closet management and travel packing needs for the family. The candidate understands that they are directly responsible for every aspect of keeping clothing in top condition and should show themselves to be adaptable/flexible with a readiness to do whatever it takes whenever it is needed in a team environment with limited direction This position reports to the Executive Housekeeper & Household Manager.

Requirements

• 5 – 10 years industry experience
• Non-Smoker
• Valid driver’s license with clean record
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & excellent eye for detail.
• Self-sufficient & Self-driven. Doesn’t need handholding
• Positive attitude and disposition
• Service and detail-oriented
• Excellent communication skills
• Bi-Lingual strongly (Spanish/English)
• Sound knowledge of various fabrics and sewing techniques.
• Knowledge of clothing (tears, rips, buttons, hems, etc.)
• Familiarity in stain removal procedures and processes
• Experience with eco-friendly, non-toxic options of cleansers and detergents

Duties & Key Success Factors

• Responsible for all household laundry
• Remarkable skill in ironing various clothes and linens
• Sort, manage and inventory clothing requiring dry cleaning services
• Organize all household laundry, hanging and folding items into assigned closets
• Wardrobe management and organization
• Catalog and care of designer and couture garments and accessories
• Packing and unpacking clients and their families before and after travel
• Liaising with vendors and contractors as required
• Pet care and automobile carpet and upholstery cleaning
• Inventory Management of all items Laundry related.  Including supplies, linens, garments, accessories, etc.

Other Considerations

Physical Requirements

• Ability to lift 30 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs
• Ability to use a ladder up to 6’

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[wpforms id="3783"]

Schedule:  Dynamic Compensation: $25/hour Benefits: 20 days PTO, Paid Holidays

Overview

Wonderful, down-to-earth family in West Austin is looking for an experienced gardener and groundskeeper to care for their and their neighbor’s property.  Property one is two acres with a small area of grass.  Property two is ## acres with a small pond.  Both have manicured as well as natural wooded areas that need to be maintained.  Both properties have pools that will be part of the employee's responsibility. The ideal candidate will have knowledge of Central Texas Native plants and their care and be able to source and price plants for regular maintenance/replacement and requested seasonal projects.

Duties & Key Success Factors

• Strong communicator, both written and verbal
• Highly organized & excellent eye for detail.
• Mowing (weekly in winter, bi-weekly in summer)
• Bed cleaning
• Pruning, trimming, deadheading, and replacement of dead plants.
• Seasonal planting
• Sprinkler system maintenance and repair (PVC knowledge)
• Pool (2) and pool equipment maintenance/diagnostics
• Pond maintenance
• Exterior cleaning (driveways, patios, doorways, light fixtures, gates, garages)
• Property walks to check fencing and poison ivy and poison oak.
• Non-Toxic Chemical use knowledge
• Heavy lifting
• Special project help
  • Cleaning and maintenance of "outbuildings/structures"
  • Property clearing as needed
  • Holiday decor

Other Considerations

The candidate’s payroll will be split between two families and be responsible for splitting their time appropriately and communicating when projects are taking away from one client or the other. While the ideal candidate will fill all the above requirements and success factors, the families are willing to provide training resources to a candidate that fills 90% and demonstrates a positive outlook and strong work ethic. The two residences are on a private road.  During times of inclement weather, road clearing and cleaning will be needed as it is not covered by the city.

Physical Requirements

• Ability to lift 50 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

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[wpforms id="3783"]

Overview

Schedule: To Be Established - Full Time Compensation: $25 - $30/hour Benefits: Medical, Dental, 401k & PTO Luxury residence in Austin is seeking a strong Housekeeper that can work with a team to maintain their 28,000-square-foot home.  The ideal candidate will be someone that enjoys working as a part of a team and will help maintain a professional and positive environment. This position reports to the Executive Housekeeper and House Manager.

Requirements

• 5 – 10 years industry experience
• Non-Smoker
• Valid driver’s license with clean record
• Capable of passing extensive background check and BAI interview
• Strong communicator, both written and verbal
• High level of discretion, loyalty, integrity, and honesty
• Highly organized & excellent eye for detail.
• Self-sufficient & Self-driven. Doesn’t need handholding
• Positive attitude and disposition
• Service and detail-oriented
• Adaptable/flexible with a readiness to do whatever it takes whenever it is needed
• Ability to work in a team environment with limited direction
• Excellent communication skills
• Bi-Lingual strongly (Spanish/English)

Duties & Key Success Factors

• Maintain a high level of detail while providing privacy for family members.
• Cleaning all aspects of the home (floors, windows, bathrooms, kitchens, etc.)
• Vacuuming, dusting, sweeping, mopping, stocking, cleaning glass/mirrors, etc.
• Helping care for the family’s dogs
• Carefully working around art and other delicate objects
• Manage laundress and laundry
• Exercising care of various high-level finishes

Other Considerations

Relocation reimbursement is NOT being offered for this position.

Physical Requirements

• Ability to lift 60 pounds
• Frequent bending, stooping, and stretching
• Ability to negotiate a multi-story house with stairs many times a day
• Ability to use a ladder up to 6’

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